Senior Resort Officer – Masebe Nature Reserve – Economic Development And Tourism

About the Role

The Department of Economic Development and Tourism is seeking a Senior Resort Officer to join their team at the picturesque Masebe Nature Reserve. This vital position plays a significant role in enhancing the hospitality and tourism services that are essential to both the local community and visitors alike. With your expertise, you will ensure that the resort operates smoothly, providing exceptional experiences for guests while also driving the resort’s financial performance and marketing initiatives.

Based in the scenic Limpopo province, this role not only focuses on maintaining high standards for service and guest satisfaction but also emphasizes the importance of compliance with statutory regulations. The impact of your work will resonate through the community, as the resort serves as a hub for economic growth and environmental stewardship, attracting tourists and supporting local businesses.

About the Department

The Department of Economic Development and Tourism is dedicated to fostering economic growth and sustainable tourism across South Africa. By promoting eco-tourism and responsible hospitality practices, the department aims to create job opportunities and enhance the quality of life for South African citizens. Working within this department means being part of a mission that values both economic advancement and environmental preservation, making every day meaningful and impactful.

What You’ll Do

• Manage day-to-day operations of Masebe Nature Reserve, ensuring smooth hospitality and tourism services.
• Lead and organize resort staff to maintain high standards of service and guest satisfaction.
• Oversee compliance with all statutory laws and regulations relevant to the resort.
• Implement marketing strategies to maximize sales potential and profitability.
• Collaborate with various departments to execute corporate objectives aligned with financial and quality plans.
• Engage in problem-solving to enhance customer care and service delivery.

What You’ll Need

• Grade 12 certificate plus an NQF level 6 or National Diploma in Hospitality/Tourism and Eco-Tourism Management.
• A degree or BTech in Hospitality/Tourism and Eco-Tourism is a valuable addition.
• Minimum of five years in Hospitality/Tourism and Eco-Tourism Management, with at least two years in a supervisory role.
• A valid driver’s license with a valid PDP and a clear criminal record.
• Strong skills in communication, problem-solving, client orientation, and report writing.

How to Apply

Please submit your application before the closing date as late applications will not be considered.