Senior Administrative Officer: Administration Support – Pretoria – Gpaa

About the Role

The Government Pensions Administration Agency (GPAA) is seeking a Senior Administrative Officer for Administration Support, based in Pretoria. This pivotal role involves contributing to the efficiency and effectiveness of the agency by enhancing knowledge management practices. By implementing processes and promoting the sharing of vital information, you will play a significant part in ensuring that the GPAA meets its service delivery objectives, ultimately benefiting the community and public service in South Africa.

In this role, you will assist in developing and managing a knowledge management database, facilitating the capture of essential institutional knowledge, and producing reports that showcase the impact of knowledge on service delivery. Your work will not only improve internal operations but also lead to a more informed and resourceful public service, thus having a meaningful impact on the lives of South Africans relying on government services.

About the Department

The Government Pensions Administration Agency (GPAA) is dedicated to managing pension benefits for public service employees in South Africa. Its mission is to ensure that all pensioners receive their benefits timely and accurately, while also promoting transparency and efficiency in its operations. Working at the GPAA means being part of a team that values integrity, accountability, and continuous improvement, making a direct impact on the lives of citizens.

What You’ll Do

• Implement and manage the knowledge management database and associated processes.
• Draft awareness plans to educate staff on new trends and knowledge within the organization.
• Facilitate knowledge management practices, promoting teamwork and collaboration.
• Compile reports to analyze the usage and impacts of knowledge articles on service delivery.
• Coordinate and administer electronic document repositories and information systems.
• Organize capacity-building sessions and compile research reports for strategic decision-making.
• Provide comprehensive administrative support to the unit, including filing, correspondence, and logistical matters.
• Order supplies and maintain office equipment for the smooth operation of the unit.

What You’ll Need

• A relevant three-year National Diploma or Degree in Public Administration, Information Management, Knowledge Management, Social Sciences, or equivalent.
• Minimum of three years’ experience in Knowledge Management, Administration, or related fields.
• Proficiency in Microsoft Office and knowledge of organizational learning systems and data categorization.
• Familiarity with quality management systems and relevant legislation, including the PFMA and Treasury Regulations.
• Strong analytical, leadership, and project management skills, with a customer service orientation.
• Excellent communication and coordination skills, along with the ability to work independently and under pressure.

How to Apply

Please submit your application before the closing date as late applications will not be considered.