Knowledge Information Officer – Cape Town – National Prosecuting Authority

About the Role

The National Prosecuting Authority is seeking a dedicated Knowledge Information Officer to join their dynamic team. This role is based in Cape Town, where you will play a vital part in enhancing the organisation’s knowledge management framework. Your contributions will directly impact the public service, ensuring that vital knowledge is captured, preserved, and shared effectively within the community. By fostering an environment of continuous learning and improvement, you will help the NPA serve South Africa more efficiently.

As a Knowledge Information Officer, you will be responsible for identifying knowledge experts, scheduling knowledge creation sessions, and conducting knowledge harvest sessions. Your work will not only support internal processes but also ensure that lessons learned are documented and made accessible. This is an opportunity to make a tangible difference in the public sector, helping to create a culture of knowledge sharing that benefits both the organisation and the communities it serves.

About the Department

The National Prosecuting Authority (NPA) plays a critical role in maintaining law and order in South Africa. With a mandate to prosecute serious crimes, the NPA is committed to upholding justice and ensuring the rule of law. Working within this department means being part of a team that is dedicated to serving the public and making a positive impact on society. The NPA values integrity, professionalism, and transparency, aiming to build trust in the justice system.

What You’ll Do

• Identify and document knowledge locations and experts within the organisation.
• Schedule and conduct knowledge creation and harvest sessions to gather insights.
• Maintain a comprehensive database of experts and knowledge management portals.
• Document lessons learned and publish knowledge products in various formats.
• Conduct training and awareness sessions on knowledge management practices.
• Collaborate with colleagues to enhance the overall knowledge management strategy.
• Perform other related duties as assigned by management.

What You’ll Need

• An appropriate B Degree (NQF 7) or a three-year Diploma (NQF 6) in Information Management, Information Sciences, Knowledge Management, or a related field.
• Minimum of two years of relevant experience in Information and Knowledge Management.
• Excellent report writing skills and attention to detail.
• Strong understanding of the public sector and knowledge management frameworks.
• Proficiency with SharePoint, Viva Engage, and MS Office Suite (Word, Excel, PowerPoint, Outlook, and Teams).
• Ability to work independently and collaboratively in a team setting.
• Effective communication, liaison, and presentation skills.
• Willingness to travel and work away from home as needed.
• A valid driver’s license is required.

How to Apply

Please refer to the application instructions below.