Human Resources Clerk (help Desk) – Pretoria – Department Of Public Service And Administration

**Department Of Public Service And Administration – HUMAN RESOURCES CLERK (HELP DESK)**

About the Role

The Department of Public Service and Administration is seeking a dedicated Human Resources Clerk (Help Desk) to join its Head Office located in Pretoria. This role plays a vital part in supporting the smooth operation of the human resources functions within the department. By handling crucial administrative tasks, the Human Resources Clerk ensures that staff can focus on delivering essential public services to the community. This job is pivotal in maintaining the organization and efficiency of HR operations, which directly impacts the effectiveness of public service delivery across South Africa.

As a Human Resources Clerk, your contributions will resonate throughout the department and the wider community. Your efforts in managing correspondence, data, and administrative support will help streamline processes that ultimately serve the residents of Pretoria and beyond. This position is ideal for those who are passionate about making a difference in public service and eager to develop their skills in a governmental environment.

About the Department

The Department of Public Service and Administration is committed to promoting an efficient and effective public service that meets the needs of South African citizens. The department’s mandate focuses on enhancing service delivery by ensuring that human resources are well-managed and aligned with the principles of accountability and professionalism. Working here means being part of a dynamic team that strives to uphold the values of transparency and integrity within the public sector, making a significant impact on society.

What You’ll Do

• Record, organize, store, capture, and retrieve HR correspondence and data.
• Update various registers and maintain accurate statistics.
• Handle invoices and monitor relevant budget items for compliance.
• Respond to routine enquiries, including employment confirmations.
• Distribute documents and packages to various stakeholders as required.
• Maintain the incoming and outgoing document register for the HR component.
• Ensure the filing system is organized and up-to-date.
• Perform quality checks on incoming HR documentation before distribution.
• Provide administrative support to the Directorate of Human Resource Management as needed.

What You’ll Need

• A completed Grade 12 or equivalent qualification.
• Competency in acting independently, professionally, and with accountability.
• Working knowledge of PERSAL; completion of a PERSAL introduction course is compulsory.
• Proficiency in MS Excel and familiarity with other MS Office packages.
• Strong understanding of public service administration legislation, including the Public Service Act and the Labour Relations Act.
• Excellent administrative, written, and verbal communication skills.
• Good planning, organizing, and problem-solving capabilities.
• Sound coordination and administrative skills.

How to Apply

Please refer to the application instructions below.