Human Resource Clerk – Cape Town – Department Of Transport And Public Works

About the Role

The Human Resource Clerk position within the Department of Transport and Public Works is a vital role based at the Provincial Office in Cape Town. This position focuses on the administration of personnel files and the management of labour relations correspondence, ensuring that the department operates smoothly and efficiently. As a Human Resource Clerk, you will contribute to the broader mission of public service by supporting the personnel management functions that ultimately benefit the community and enhance service delivery across the province.

In Cape Town, you will be part of a dynamic team that plays a crucial role in maintaining effective communication and record-keeping within the department. Your work will not only involve handling grievances and correspondence but also ensuring that all personnel-related documentation is up to date and accessible. This role is essential in fostering a supportive work environment and contributing to the overall effectiveness of government jobs in South Africa.

About the Department

The Department of Transport and Public Works is dedicated to providing efficient transport solutions and public infrastructure that are essential for the growth and development of the Western Cape. The department’s mission is to create a safe, reliable, and integrated transport system that supports the needs of all South Africans. Working here means being part of a team that makes a tangible difference in the lives of your fellow citizens, ensuring that public services are accessible and effective.

What You’ll Do

• Administer files related to labour relations and manage incoming and outgoing correspondence.
• Receive and register grievance files for proper tracking and resolution.
• Maintain an organized brought forward system for critical documents.
• Open and update personnel files to ensure accurate records.
• Draft and file documents and correspondence as required.
• Provide an effective phone service, responding to inquiries professionally.
• Maintain databases, filing systems, and registers, ensuring documents are traceable.

What You’ll Need

• A Grade 12 / Senior Certificate / NCV Level 4 or equivalent qualification.
• Relevant courses in the field of human resources will be an added advantage.
• General computer literacy, including proficiency in MS Word, Excel, PowerPoint, and Outlook.
• Strong verbal and written communication skills.
• Excellent planning, organizing, administrative, and problem-solving abilities.
• Demonstrated competency in acting independently and professionally.
• Strong interpersonal skills with a customer-focused approach.
• Ability to work effectively under pressure.

How to Apply

Please submit your application before the closing date as late applications will not be considered.