Director: User Demand Management – Pretoria – Department Of Public Works

About the Role

The Department of Public Works invites skilled professionals to consider the position of Director: User Demand Management, with two posts available at its Head Office in Pretoria. In this key role, you will be instrumental in shaping the future of government infrastructure and asset management, ensuring that policies and strategies align with both legislative requirements and departmental objectives. This position is not just about management; it’s about improving the community’s access to vital services and ensuring that the government operates efficiently and effectively for all South Africans.

Working from Pretoria, you will lead a dedicated team in overseeing the development, review, and maintenance of User Demand Management policies and strategies. This role is crucial for the Department of Public Works as it directly influences how government assets are managed and utilized, ensuring that resources are allocated to meet the public’s needs. Your leadership will foster collaboration between various departments and stakeholders, enhancing service delivery and contributing to a more responsive public service.

About the Department

The Department of Public Works plays a pivotal role in the management and maintenance of government buildings and infrastructure across South Africa. Its mandate encompasses not only the physical upkeep of assets but also the strategic planning and implementation of policies that affect public service delivery. Working within this department means being part of a mission that strives to enhance the quality of life for citizens through effective resource management and innovative solutions.

Joining the Department of Public Works means contributing to a legacy of service and accountability. The work done here directly impacts community development, infrastructure enhancement, and the overall efficiency of government functions. It’s a chance to be part of a team dedicated to making a difference in the lives of South Africans.

What You’ll Do

• Manage the development and review of User Demand Management policies and procedures.
• Ensure User Asset Management Plans (UAMPs) are compliant and provide ongoing support to user departments.
• Oversee infrastructure planning and budgeting, aligning initiatives with client needs.
• Lead client engagement and relationship management, formalizing service delivery standards and agreements.
• Direct the development and execution of the Directorate’s business plans and performance management.
• Address audit queries and maintain compliance with departmental and legislative requirements.
• Foster staff development and contribute to transversal task teams.

What You’ll Need

• A minimum of NQF 7 qualification in Public Administration/Management, Business Administration, Law, Real Estate Management, or Town and Regional Planning.
• At least 5 years of experience in a middle or senior managerial role relevant to the field.
• Comprehensive knowledge of government asset management policies and relevant legislation.
• Strong strategic capability, leadership, and people management skills.
• Excellent communication, report writing, and interpersonal skills.
• Ability to manage conflict and solve problems effectively while maintaining client focus and service orientation.

How to Apply

Refer to the application instructions detailed below.