Deputy Director: System Analyst – Pretoria – Department Of Information And Communication Technology

About the Role

The Department of Information and Communication Technology is looking for a dedicated Deputy Director: System Analyst to join its team based in Pretoria. This crucial role focuses on enhancing the efficiency of our ICT systems, ultimately ensuring that they meet the needs of our diverse communities across South Africa. By analyzing new technologies and providing recommendations for system upgrades, you will play a significant part in shaping the future of public service in our nation. Your contributions will help streamline processes and improve service delivery, making a real difference in the lives of citizens.

As a Deputy Director, you will interface with users to gather requirements and develop processes that align with the department’s objectives. Your expertise will not only help in identifying problems but also in formulating effective solutions and mitigation plans. This role is vital to ensuring that our information systems are robust, user-friendly, and capable of supporting the various functions of our government services.

About the Department

The Department of Information and Communication Technology is committed to promoting effective and efficient ICT solutions that support the broader governmental framework. Its mission is to leverage technology to enhance service delivery, improve operational efficiencies, and enable better communication within and outside government. Working in this department means being part of a forward-thinking team that is dedicated to revolutionizing the way public services are delivered in South Africa.

What You’ll Do

• Conduct research on ICT systems and analyze new technologies for departmental relevance.
• Evaluate the costs and benefits of implementing new systems.
• Interface with users to understand their requirements and track additional features.
• Analyze risks and develop mitigation plans.
• Recommend ICT systems that would be beneficial for the department.
• Develop and ensure compliance with processes and procedures.
• Manage the collection and analysis of business requirements, including technical design documentation.
• Create flow charts to illustrate operational procedures.
• Oversee the evaluation of existing ICT systems and recommend upgrades.
• Generate reports highlighting efficiencies and improvement areas.
• Manage the performance and development of the sub-directorate team.

What You’ll Need

• A minimum of a three-year tertiary qualification (NQF Level 06) in Information Technology or a related field.
• Relevant experience at a Junior Management or Assistant Director equivalent level.
• Strong knowledge of project management and IT policies.
• Familiarity with business process modeling and systems development life cycle.
• Excellent problem-solving and conflict management skills.
• Strong interpersonal skills and the ability to communicate effectively at all levels.
• A proactive attitude and a willingness to learn new technologies.

How to Apply

For Head Office: refer to the application instructions below.