About the Role
The Western Cape Mobility Department is seeking a dedicated Administration Clerk for Fleet Risk Management to join their team in Cape Town. This vital role involves investigating car crashes and claims against the State, providing essential support to ensure the safety and efficiency of the province’s fleet operations. By effectively managing these processes, you will play a significant part in maintaining public trust and ensuring accountability within government services.
As an Administration Clerk, your work will directly impact the community by helping to recover losses and manage risks associated with vehicle incidents. Your contributions will help streamline operations and enhance the public service’s overall effectiveness, making a difference in the lives of South Africans.
About the Department
The Western Cape Mobility Department is committed to enhancing mobility and transportation services across the province. Its mission is to provide safe, reliable, and efficient transport solutions that cater to the diverse needs of its residents. Working with this department means being part of a team that strives to improve the quality of life for all citizens through effective mobility strategies and initiatives.
What You’ll Do
- Investigate car crashes and claims against the State, gathering relevant information and documentation.
- Liaise with the State Attorney and provide administrative support in managing registered cases.
- Assess claims in favor of the State, making recommendations for potential recovery actions.
- Institute claims against client departments for non-compliance with transport directives and manage insurance claims.
- Investigate and report on fleet losses to ensure accurate reporting and accountability.
- Compile management statistics and reports to inform decision-making.
- Provide general administrative and clerical support as needed.
What You’ll Need
- A Grade 12 (Senior Certificate) or equivalent qualification.
- A valid code B (or higher) driving license.
- Knowledge of public service legislation and office administration.
- Familiarity with legal interactions and claims processes.
- Proven computer literacy, especially in MS Office.
- Strong planning and organizational skills.
- Effective written and verbal communication abilities.
- Analytical thinking and problem-solving skills.
- Ability to work well under pressure and independently.
How to Apply
All applications must be hand-delivered at the address provided below.
Requirements
Grade 12 (Senior Certificate or equivalent qualification); A valid code B (or higher) driving license.Note: People with disabilities that restrict driving abilities but have reasonable access to transport may also apply.
Competencies: Knowledge of the following: Legislative framework governing the Public Service; Office administration; Legal interaction and administration; Clerical duties, practices as well as the ability to capture data, operate computer and collecting statistics; Claims environment; Systems and support services; Working procedures in terms of the working environment; Administration of losses, vehicle crashes and claims; National Road Traffic Act (93 of 1996) as amended; Prescription Act (68 of 1969) as amended.
Skills in the following: Proven computer literacy (MS Office package); data capturing; Planning and organising; Written and verbal communication; report writing and formulation; Problem solving and analytical thinking; Ability to analyse written reports and drawings; Ability to work in a team and independently; Ability to work under pressure.
