Control Room Operator – Johannesburg – National Prosecuting Authority

About the Role

The National Prosecuting Authority is offering an exciting opportunity for individuals passionate about public safety and security as a Control Room Operator based in Johannesburg. In this pivotal role, you will be at the heart of the NPA’s commitment to protecting the community and ensuring the smooth operation of security measures across the premises. Your daily responsibilities will directly contribute to maintaining a secure environment for both staff and the public, reinforcing the vital role of government jobs in South Africa.

As a Control Room Operator, you will manage the security and emergency systems within the control room, ensuring that all security protocols are meticulously followed. This position requires a proactive approach to monitoring CCTV systems and responding swiftly to any incidents, which is essential for safeguarding the NPA’s facilities. By actively participating in this role, you will not only enhance your skills but also play a crucial part in the safety and security of the Johannesburg community.

About the Department

The National Prosecuting Authority (NPA) is dedicated to upholding justice and maintaining public safety across South Africa. With a mandate to ensure that the rule of law is upheld, the NPA focuses on prosecuting serious crimes and supporting the criminal justice system. Working within this department means being part of a larger mission to foster a safe and just society, making a tangible difference in the lives of South Africans every day.

The NPA is committed to excellence and integrity, striving to provide a professional and accountable service. By joining this department, you will contribute to a critical aspect of public service that has a profound impact on communities throughout the nation.

What You’ll Do

• Operate the control room security and emergency systems to ensure the safety of NPA premises.
• Monitor and control CCTV cameras to safeguard the facilities.
• Identify, record, and report suspicious incidents promptly.
• Safeguard recorded information and maintain backup footage along with access control records.
• Compile detailed incident reports to document any security breaches or issues.
• Ensure the proper use of control room systems and report any faults or malfunctions.
• Oversee scheduled maintenance and repairs for all security systems and equipment.
• Implement access control measures for NPA building facilities, conducting key audits as necessary.
• Manage the entry and exit of individuals in the control room and maintain accurate control room registers.
• Respond proactively to security emergencies and activate emergency systems as required.
• Liaise effectively with internal and external stakeholders regarding security matters.

What You’ll Need

• Grade 12 or an equivalent qualification.
• Registration with the Private Security Regulation Authority (PSIRA) Grade C.
• Strong ability to act independently, professionally, and with credibility.
• A high level of reliability, tolerance, and determination.
• Excellent report writing skills and the capacity to work under pressure.
• General computer literacy, with knowledge of MS Word, Excel, Outlook, and PowerPoint.
• Familiarity with security management in public sector administration (MISS & MPSS documents).
• A valid driver’s license is required.
• Willingness to work shifts, including after hours and weekends.

How to Apply

Please refer to the application instructions below.