Client Service Officer – Piet Retief – Department Of Employment And Labour

About the Role

The Department of Employment and Labour is seeking a dedicated Client Service Officer to join its team at the Piet Retief Labour Centre. This pivotal role plays a significant part in supporting job seekers by providing essential registration services and administrative support, ensuring that individuals have access to work and learning opportunities. By working closely with the community, you will contribute to enhancing employment prospects and fostering economic growth in Piet Retief and the surrounding areas.

As a Client Service Officer, you will be at the forefront of public service, helping to connect people with job opportunities and guiding them through the employment counselling process. Your efforts will not only assist individuals in finding meaningful employment but also strengthen the overall well-being of the community, making this role incredibly rewarding.

About the Department

The Department of Employment and Labour is dedicated to promoting fair and effective labour practices in South Africa. With a mission to create a conducive working environment for all, the department focuses on ensuring that all job seekers have access to employment opportunities while upholding their rights. Working in this department means being part of a team that champions social justice and contributes to the economic empowerment of South Africans.

What You’ll Do

• Register work-seekers and manage their information on the Employment Services System (ESSA)
• Provide administrative support for work and learning opportunity registrations
• Refer work seekers to Employment Counselling services, offering them guidance and support
• Assist in filing and organizing work and learning opportunities
• Participate in advocacy sessions to promote available services and opportunities

What You’ll Need

• Grade 12 / National Senior Certificate
• Knowledge of departmental policies, procedures, and labour legislation
• Familiarity with the Employment Services Act and Public Service Act
• Strong computer literacy and communication skills
• Good interpersonal skills, problem-solving abilities, and telephone etiquette
• Ability to interpret legislation and conduct interviews effectively

How to Apply

For application instructions, please refer to the details provided below.