Assistant Director: Consumer Protection – Eastern Cape – Department Of Agriculture

About the Role

The Department of Agriculture is seeking passionate individuals for the role of Assistant Director: Consumer Protection, with two positions available in the Chris Hani District and the Sarah Baartman District of the Eastern Cape. This vital role plays a significant part in promoting consumer rights and protection within the community. By managing and directing the development of consumer awareness strategies, the successful candidate will help empower consumers to make informed decisions and resolve complaints effectively, thus ensuring a fair marketplace for all.

Working in this role means being at the frontline of public service in South Africa. You will not only engage with various stakeholders but also lead initiatives that directly impact the quality of life for residents in these districts. Your work will contribute to building trust in the marketplace, enhancing consumer confidence, and fostering a fairer economy. This is an opportunity to make a real difference in the lives of people within your community.

About the Department

The Department of Agriculture is dedicated to ensuring the well-being of consumers and fostering an equitable economic environment. Its mission encompasses enforcing the Consumer Protection Act and the Eastern Cape Consumer Protection Act, which aim to safeguard consumer rights while promoting fair business practices. Working within this department means being part of a team committed to enhancing the quality of life for all South Africans through sustainable practices and responsible governance.

What You’ll Do

• Develop and implement targeted consumer awareness strategies for the district.
• Provide technical assistance to consumers in resolving complaints.
• Establish and maintain an efficient administrative system for managing consumer protection initiatives.
• Supervise resources within the division, ensuring alignment with legislative and departmental policies.
• Ensure compliance with corporate governance and planning imperatives.

What You’ll Need

• A National Senior Certificate and a National Diploma (NQF level 6) in Consumer Science, Consumer Affairs, Law, or a relevant qualification.
• A minimum of 3 years’ experience at a supervisory level or in a similar role.
• Strong knowledge of the Eastern Cape Consumer Protection Act, Consumer Protection Act, Public Finance Management Act, and Public Service Act.
• Excellent problem analysis, communication, interpersonal, and networking skills.
• Proficiency in time management, planning and organizing, and report writing.
• A valid driver’s license is required for this role.

How to Apply

Please submit your application before the closing date as late applications will not be considered.