Administrative Clerk – Pretoria – Public Service And Administration

About the Role

The Department of Public Service and Administration is currently seeking an Administrative Clerk for Auxiliary Services based at the Head Office in Pretoria. This role is vital for ensuring that public service delivery operates smoothly and effectively. By joining this forward-thinking team, you will contribute directly to the quality of services provided to the community, helping to uphold standards and enhance the overall experience of service users.

In this position, your responsibilities will include tracking service delivery in accordance with service level agreements and performing quality control inspections for cleaning services. Your efforts will have a significant impact on efficiency within the department, ensuring that citizens receive the high-quality services they deserve from their government. This is a great opportunity to kickstart your career in public service and make a difference in the lives of South Africans.

About the Department

The Department of Public Service and Administration plays a crucial role in the South African government by ensuring that public services are delivered effectively and efficiently. Their mission is to promote transparency, accountability, and service excellence across various governmental functions. Working in this department means you will be part of a dedicated team striving to improve public service delivery and foster better relationships between the government and the communities it serves.

What You’ll Do

• Provide administrative support to track and monitor service delivery as per established agreements.
• Conduct quality control checks and inspections related to cleaning services.
• Document service delivery issues and instances of non-compliance for further action.
• Assist in maintaining efficient operations within the unit, ensuring high standards of service.

What You’ll Need

• A Matriculation / Grade 12 certificate is essential.
• No prior experience is required, making this an excellent opportunity for fresh entrants into the job market.
• Knowledge of Public Finance Management and the Supply Chain Management Act.
• Understanding of customer relations in line with Batho Pele Principles.
• Strong interpersonal skills and the ability to collaborate with various stakeholders.
• A customer-focused approach with a strong sense of urgency and accountability.

How to Apply

Please refer to the application instructions below.