Administration Clerk (paia Coordination) – Mthatha – Department Of Health

About the Role

The Department of Health is seeking a dedicated Administration Clerk (PAIA Coordination) to join its team at the Mthatha Regional Hospital in the OR Tambo District. This role is crucial in ensuring that the management of PAIA (Promotion of Access to Information Act) requests is handled efficiently, contributing directly to transparency and accountability within our public service. Working in this position means you will play a vital role in supporting the community by facilitating access to information, which empowers individuals and fosters trust in government processes.

As an Administration Clerk, you will be at the forefront of coordinating responses to PAIA requests, collaborating with internal legal advisors, and ensuring compliance with stipulated response times. This is not just a job; it’s a chance to make a positive impact in South Africa’s public service landscape, particularly in the Eastern Cape, where effective communication and information access are essential for community engagement and development.

About the Department

The Department of Health is committed to delivering quality healthcare services to the people of South Africa. Its mission encompasses a broad range of responsibilities, including the management of health facilities, public health programs, and patient care initiatives. Working within this department means being part of a dedicated team focused on improving health outcomes for all citizens. This role in PAIA Coordination is particularly meaningful as it supports the department’s efforts to uphold the principles of transparency and accessibility in public health information.

What You’ll Do

• Receive and process all PAIA requests, coordinating responses to head office.
• Assist in training facilities on managing PAIA requests to ensure timely responses.
• Liaise with internal legal advisors for analysis and quality checks of requests.
• Facilitate responses to requests from internal defense teams, such as the Office of the State Attorney.
• Conduct monthly reconciliations of received requests and responses for reporting purposes.
• Manage the electronic system by loading all PAIA requests and relevant documents.
• Maintain records and submit information to various institutions, including AGSA.

What You’ll Need

• A National Senior Certificate or NQF Level 4 qualification.
• Basic knowledge of administrative processes.
• Proficiency in Microsoft Office applications.
• Good communication skills, both verbal and written.
• Strong report writing skills and interpersonal relations.
• Ability to work under pressure with self-drive and motivation.
• Preference will be given to candidates with experience from a public service internship program.

How to Apply

Applicants must apply for this post by using the e-Recruitment system below.