Administration Clerk (paia Coordination) – Buffalo City Metro – Department Of Health

About the Role

The Department of Health is looking for a dedicated Administration Clerk (PAIA Coordination) based in Buffalo City Metro at the Frere Tertiary Hospital. This role is vital for ensuring that public access to information under the Promotion of Access to Information Act (PAIA) is efficiently managed. By coordinating PAIA requests, you will be contributing significantly to the transparency and accountability of government operations, which ultimately serves the community and promotes trust in public service.

As an Administration Clerk, you will be the first point of contact for all PAIA requests, ensuring that responses are timely and accurate. Your work will directly impact how well the public can engage with the government and access essential information. This position not only supports the internal workings of the hospital but also reinforces the importance of clear communication and record-keeping in the public sector.

About the Department

The Department of Health is responsible for the overall management and delivery of healthcare services in South Africa. Its mission is to provide equitable access to quality healthcare for all citizens, ensuring that the needs of the population are met through various health initiatives and policies. Working in this department means being part of a team committed to improving public health outcomes and ensuring that vital information is accessible to everyone.

What You’ll Do

• Receive and manage all PAIA requests, ensuring proper documentation and tracking.
• Coordinate responses to PAIA requests and liaise with internal legal advisors for quality assurance.
• Assist in training facilities within the hub on managing PAIA requests effectively.
• Facilitate the response process to requests from internal defence teams, such as the Office of the State Attorney.
• Conduct monthly reconciliations between requests received and responses given, ensuring accurate reporting.
• Load PAIA requests and all relevant documents into the electronic system for record-keeping.
• Manage records and submit necessary information to various institutions, including the Auditor-General of South Africa (AGSA).

What You’ll Need

• A National Senior Certificate or NQF Level 4 qualification.
• Basic knowledge of administrative processes.
• Proficiency in Microsoft Office applications.
• Good verbal and written communication skills, including report writing.
• Strong interpersonal relations and coordination abilities.
• Ability to work under pressure with self-drive and motivation.
• Preference will be given to candidates with one year of public service internship experience.

How to Apply

Applicants must apply for this post by using the e-Recruitment system below.