About the Role
The Department Of Information and Communication Technology is seeking a dedicated Administration Clerk to join their team at the Technology Management Services in Durban. This role is essential as it supports the effective management and operation of Information and Communication Technology (ICT) services that contribute to the enhancement of public service delivery. By maintaining accurate records and facilitating communication within the department, you will play a vital part in ensuring that technology resources are efficiently utilized for the benefit of the community.
As an Administration Clerk, you will be at the heart of the department’s activities, ensuring that all documentation related to ICT and Radio Technical support is meticulously maintained. Your contributions will not only help streamline processes but also enhance service delivery to the citizens of South Africa. This position represents an excellent opportunity to serve your community while being part of a dynamic government environment.
About the Department
The Department Of Information and Communication Technology is committed to fostering an inclusive digital landscape in South Africa. This department focuses on integrating technology into public services, ensuring that citizens have access to essential information and services. Working here means contributing to the overarching mission of promoting digital literacy and improving public service efficiency through innovative ICT solutions.
What You’ll Do
- Maintain accurate records of ICT and Radio Technical support activities.
- Request resolution and service reports to track performance and service quality.
- Capture, update, and manage information on ICT and Radio Technical asset registers and inventories.
- Prepare correspondence, reports, memoranda, and presentations related to ICT and Radio Technical activities.
- Organize, file, and maintain IT documentation and records to ensure easy access and retrieval.
What You’ll Need
- A Grade 12 / Senior Certificate / NCV Level 4 or equivalent qualification.
- Proficiency in English and at least one other official language.
- General computer literacy skills, including MS Word, MS Excel, MS Office, MS PowerPoint, and MS Outlook.
- Strong verbal and written communication skills.
- Ability to work independently, demonstrating professionalism and accountability.
- Good planning, organizing, administrative, and problem-solving skills.
- Strong interpersonal skills with a customer focus and responsiveness.
- Willingness to work under pressure and extended hours when necessary.
How to Apply
Please forward your application, quoting the relevant reference number, to the link quoted in the specific advertisement below.
Requirements
Applicants must display competency in the core functions of the post.Be proficient in at least English and one other official language.
Be a citizen of the Republic of South Africa of which documentary proof must be furnished on the day of the interview.
Be in possession of Grade 12 / Senior Certificate / NCV Level 4 or equivalent qualification (NQF level 4 as recognised by SAQA).
Relevant courses in the field of the post will serve as an added advantage.
Knowledge, Skills and Competencies: General computer literacy skills (MS Word, MS Excel, MS Office, MS PowerPoint and MS Outlook).
Demonstrate competency in acting independently, professionally, accountably, and with Credibility.
Good verbal and written communication skills.
Sound planning, organising, administrative and problem-solving skills.
Strong interpersonal skills.
Customer focus and responsiveness.
Be willing to work under pressure and extended hours.
Job Duties
Maintain accurate records of ICT and/or Radio Technical support.Request, resolution, and service reports.
Capture, update and maintain information on ICT, Radio Technical Asset registers and inventories.
Prepare correspondence, reports, memorandum, and presentation related to ICT and Radio Technical activities.
File, organize, and maintain IT documentation and Records
