About the Role
The Department of Correctional Services is seeking a dedicated and skilled Visitors Committee Coordinating Officer (VCCO) to join their team in Cape Town, located in the vibrant Western Cape Management Region. This pivotal role focuses on overseeing the management, supervision, and control of Independent Correctional Centre Visitors (ICCVs) within the region. By ensuring that ICCV activities are effectively coordinated and monitored, you will play a crucial part in enhancing the transparency and accountability of correctional oversight, which ultimately contributes to a safer and more just society.
In this position, you will not only be responsible for allocating work and reviewing reports but also for facilitating the induction and training of new staff. Your efforts will directly impact the quality of oversight provided to correctional facilities, making this role essential in fostering trust and communication between correctional centres and the community.
About the Department
The Department of Correctional Services is committed to promoting public safety and rehabilitation through effective management of correctional facilities in South Africa. Its mission is to provide services that uphold the rights of individuals in custody while ensuring the safety of the community. Working in this department means contributing to meaningful change and ensuring that justice and rehabilitation are at the forefront of the public service agenda.
What You’ll Do
- Provide management and supervision of Independent Correctional Centre Visitors.
- Coordinate and monitor ICCV activities and allocate tasks effectively.
- Review reports and monitor attendance and performance of ICCVs.
- Manage complaints, ensuring proper recording and escalation.
- Facilitate induction and training arrangements for new staff.
- Organize Visitors’ Committee and stakeholder engagement meetings.
- Prepare meeting agendas, compile minutes, and track implementation of resolutions.
- Conduct performance evaluations and compile statistical and management reports.
- Maintain records and registers to support regional oversight activities.
- Liaise with correctional centres, ICCVs, and internal stakeholders to ensure effective oversight.
What You’ll Need
- Senior Certificate/Grade 12.
- Degree or National Diploma in Public Administration/Public Management at NQF 6 as recognized by SAQA.
- Three-year Degree/National Diploma in Office Management or Administration or relevant qualification on NQF 6.
- A minimum of 5 years’ experience in the Justice Cluster or at least 2 years’ supervisory experience.
- Knowledge of the Public Finance Management Act and Public Service Act and Regulations.
- A valid driver’s license.
- Proficiency in MS Office applications (Excel, Word, PowerPoint).
- Strong interpersonal, communication, planning, and organizational skills.
- Ability to work independently and as part of a team.
- Excellent problem-solving and leadership skills.
How to Apply
Applications to be submitted through the instructions below.
Looking for more South African government jobs? Browse the latest vacancies on JobsSouthAfrica.co.za. If you are applying for the first time, read our Complete Guide to Applying for Government Jobs in South Africa, covering the Z83 form, certified copies, CV format, interview tips and more.
Requirements
Applicants must be in possession of a Senior Certificate/Grade 12, Degree/National Diploma in Public Administration/Public Management at NQF 6 as recognised by SAQA.Three-year Degree/National Diploma in Office Management or Administration or relevant qualification on NQF 6 or equivalent qualification.
A minimum of 5 years’ experience in the Justice Cluster or a minimum of 2 years’ supervisory experience.
Knowledge of the Public Finance Management Act, Public Service Act and Regulations and National Treasury Regulations.
A valid driver’s licence.
Skills and competencies: computer literacy (MS Office, Excel and PowerPoint), sound interpersonal relations, communication skills (verbal and written), planning and organisational skills, ability to work under pressure and independently and as part of a team, willingness to work extra hours, problem solving and leadership skills, attention to detail and good conflict resolution skills.
Job Duties
The successful candidate will be responsible for providing management, supervision and control of Independent Correctional Centre Visitors within the region.Coordinate and monitor ICCV activities, allocate work, review reports, monitor attendance and performance and facilitate induction and training arrangements.
Manage complaints, including general, urgent and mandatory complaints, ensure proper recording and escalation of matters and follow up on outstanding responses.
Coordinate Visitors’ Committee and stakeholder engagement meetings, prepare agendas, compile minutes and track implementation of resolutions.
Conduct performance evaluations, compile statistical and management reports, maintain records and registers, provide administrative support to regional oversight activities and liaise with correctional centres, ICCVs, Visitors’ Committees and internal stakeholders to support effective oversight.
