Senior Administration Officer: Beneficiary Services – Polokwane – Department Of Employment And Labour

About the Role

The Department of Employment and Labour is seeking a Senior Administration Officer in Beneficiary Services based in the vibrant city of Polokwane, Limpopo. This essential role focuses on supporting the operations within the department, ensuring that the community receives the training and services they need to thrive. The Senior Administration Officer will play a critical part in verifying training needs, providing training for processing staff, and coordinating vital communications with various stakeholders. This position is not just about administration; it’s about making a significant difference in the lives of South Africans by enhancing service delivery and fostering effective workplace practices.

Being part of the Department of Employment and Labour means contributing to a mission that aims to promote fair and sustainable employment for all South Africans. The work you do will directly impact the lives of your fellow citizens, ensuring that they receive the necessary support and services they deserve. This role offers an opportunity to engage with various stakeholders, including client service officers and training personnel, to build a more skilled and capable workforce in the province.

About the Department

The Department of Employment and Labour is dedicated to ensuring that all South Africans have access to fair employment opportunities and support services. With a mandate to promote equitable labour practices and uphold the rights of workers, the department plays a pivotal role in strengthening the nation’s workforce. Working here provides not only a job but also a chance to contribute to meaningful change in society, fostering a culture of respect, dignity, and empowerment.

What You’ll Do

• Verify and assess training needs in line with the Workplace Skills Plan (WSP).
• Provide training and support to processing staff and Client Service Officers on relevant procedures and systems.
• Compile and verify monthly statistics for various sections within the Operations Division and Labour Centres.
• Coordinate stakeholder communications, including campaigns and briefing sessions, to enhance collaboration within the business unit.
• Deliver comprehensive administrative services to support the operations of the business unit.

What You’ll Need

• An undergraduate qualification in Public Administration, Public Management, Human Resource Development, or Management at NQF Level 6 as recognized by SAQA.
• A minimum of two years of functional experience in an Operations, Training, or Learning and Development environment.
• Knowledge of relevant legislation, including the Unemployment Insurance and Contributions Act, Skills Development Act, and Public Service Regulations.
• Proficiency in communication, computer literacy, training, interpersonal skills, project management, and report writing.

How to Apply

Please refer to the application instructions below.