About the Role
The Department of Public Service and Administration is seeking a dedicated and organized individual for the role of Registry Clerk, based in Pretoria, Gauteng. This position plays a vital role in ensuring that the registry operations run smoothly, providing essential services that support the community and public service. By managing registry counter services and overseeing the handling of correspondence, the Registry Clerk will contribute to the efficient operation of government services that impact the lives of South Africans daily.
As a Registry Clerk, you will be at the forefront of public service, interacting directly with clients and managing the flow of important documents. Your expertise in registry duties will ensure that all mail and files are accurately sorted, registered, and maintained, thereby supporting the department’s commitment to transparency and accountability. This role is not just about paperwork; it is about facilitating effective communication and service delivery within the government.
About the Department
The Department of Public Service and Administration strives to create an efficient, transparent, and accountable public service. Its mission is to enhance the capacity of government to deliver services effectively to all citizens. Working within this department means being part of a team that is dedicated to the improvement of public administration and the overall enhancement of service delivery throughout South Africa.
This department plays a critical role in shaping policies and practices that govern the public service landscape, ensuring that all government functions operate seamlessly. As a member of this department, you will contribute to a legacy of service excellence that benefits the entire nation.
What You’ll Do
- Manage registry operations to achieve planned outcomes effectively
- Provide friendly and professional registry counter services to clients
- Handle telephonic inquiries and assist with various correspondence
- Receive, register, and sort all hand-delivered mail and files
- Distribute notices and manage registry-related communications
- Maintain an organized filing and record management system
- Open and close files according to the established record classification
- Process documents for archiving and disposal, ensuring compliance
- Operate office machines relevant to registry functions
- Compile and submit lists of documents for archiving to the supervisor
What You’ll Need
- A minimum of a Grade 12 Certificate
- Knowledge of registry duties and practices
- Ability to capture data accurately and operate a computer
- Understanding of the legislative framework governing the Public Service
- Familiarity with storage and retrieval procedures
- Strong planning and organizational skills
- Proficient communication skills, both verbal and written
- Good interpersonal skills and the ability to work within a team
How to Apply
Applications can be submitted by hand delivery during office hours to: 600 Lilian Ngoyi Street (formerly known as Van Der Walt Street) Berea Park, Pretoria, 0001 or by email to [email protected].
Requirements
Minimum requirements: Applicants must be in possession of a Grade 12 Certificate.Job related knowledge: Knowledge of registry duties, practices as well as the ability to capture data, and operate a computer.
Working knowledge and understanding of the legislative framework governing the Public Service.
Knowledge of storage and retrieval procedures in terms of the working environment.
Understanding of the work in registry.
Job related skills.
Planning and organisation.
Computer literacy.
communication (verbal and written).
Interpersonal relations.
Ability to work within a team.
Job Duties
Manage operations to achieve planned outcomes.Provide registry counter services.
Attend to clients.
Handle telephonic and other enquiries received.
Receive and register hand delivered mail/files.
Handle incoming and outgoing correspondence.
Receive all mail.
Sort, register and dispatch mail.
Distribute notices on registry issues.
Render an effective filing and record management 80 service.
Open and close files according to record classification system.
Filing / storage, tracing (electronically/manually) and retrieval of documents and files.
Operate office machines in relation to the registry function.
Process documents for archiving an/disposal.
Electronic scanning of files.
Sort and package files for archives and distribution.
Compile list of documents to be archived and submit to the supervisor.
Keep records for archived documents.
