Principal Network Controller – Mbombela – Department Of Information And Communication Technology

About the Role

The Department of Information and Communication Technology is seeking a Principal Network Controller for its Provincial Office in Mbombela (Nelspruit). This role is vital for managing and coordinating Information and Communication Technology operations within the department. As a Principal Network Controller, you will play a significant part in enhancing the efficiency of ICT systems that serve the public, ensuring that technology supports the delivery of essential services to the community. Your expertise will directly impact how technology is deployed and maintained, improving the lives of South Africans in the region.

In this role, you will oversee the governance and management processes related to ICT, ensuring that new systems are acquired and installed effectively. You will contribute to developing and implementing strategies that enhance service delivery and operations. Your leadership will foster a collaborative environment among your team while engaging with key stakeholders to ensure that the department is aligned with the latest technological advancements. This position not only offers a chance to grow professionally but also to make a meaningful contribution to public service in South Africa.

About the Department

The Department of Information and Communication Technology is dedicated to advancing the use of technology in the public sector. Its mission is to enhance the provision of government services through effective ICT solutions, promoting transparency, efficiency, and accessibility. Working in this department means being at the forefront of technological innovation, playing a crucial role in shaping how government services are delivered to the people.

What You’ll Do

• Manage and coordinate the operations of ICT within the department.
• Ensure effective governance and management processes for ICT.
• Monitor and coordinate the acquisition, installation, and maintenance of new ICT systems.
• Develop and implement the IT Service Management strategy and governance.
• Lead and support the ICT service delivery and operations teams.
• Engage with stakeholders to align technology services with departmental needs.
• Deploy tools and technology services across the department.
• Develop and implement continuous improvement plans for ICT operations.

What You’ll Need

• Senior Certificate / Grade 12 plus a Bachelor’s Degree or Advanced Diploma in Information Technology (NQF Level 7) recognized by SAQA.
• ITIL certification (Intermediate or Expert preferred).
• A minimum of three (3) years of experience in IT service management or LAN & Desktop Support roles.
• Understanding of networks (LAN/WAN/Wi-Fi), servers, and storage systems.
• Basic database management and SQL query skills (advantageous).
• Proficiency with Windows OS, Active Directory, and Microsoft 365.
• Understanding of cloud technologies (Azure, AWS—advantageous).
• Skills in system performance monitoring, backup, restore, and patch management.
• Strong communication and presentation skills.
• Valid driver’s license.

How to Apply

Please see the application instructions below.