District Information Technology Officer – Kwazulu-natal & Northern Cape – Department Of Information And Communication Technology

About the Role

The Department of Information and Communication Technology is seeking two dedicated District Information Technology Officers for the Harry Gwala District in KwaZulu-Natal and the Namaqua District in the Northern Cape. This role is pivotal in ensuring that communities in these regions benefit from efficient technological support and infrastructure. By enhancing IT systems and providing essential support for public service operations, you will play a crucial part in bridging the digital divide and ensuring that government services are accessible and effective for all.

In these roles, you will be part of a team that actively contributes to the improvement of IT infrastructure, thereby directly impacting the efficiency of local government services. Your efforts will help streamline operations and ensure that public officials have the necessary technological tools to serve the community effectively. Working in either of these beautiful districts, you will not only advance your career in government jobs but also make a meaningful difference in the lives of South Africans.

About the Department

The Department of Information and Communication Technology is committed to advancing South Africa’s digital landscape. Its mission encompasses providing robust IT support and ensuring compliance with national regulations and guidelines to foster a secure and efficient public service environment. By working here, you will contribute to a department dedicated to improving the technological capabilities of government institutions, ultimately enhancing service delivery to citizens.

What You’ll Do

• Implement and support IT infrastructure and hardware systems within the district.
• Install and maintain Telkom data lines, routers, switches, firewalls, and IDS/IPS.
• Ensure the effective installation and support of servers.
• Enroll officials in the BACM system and provide them with smart cards.
• Offer technical support for online verification scanners and fingerprint scanners.
• Maintain accurate IT asset registers across local offices.
• Facilitate the disposal process of obsolete IT assets and provide technical reports.
• Coordinate IT requirements for individual offices with Head Office.
• Identify and resolve issues disrupting business operations and network performance.
• Manage human, physical, and financial resources effectively within the unit.
• Coach and guide staff on compliance and best practices.

What You’ll Need

• An undergraduate qualification in Information Technology, Computer Science, or related fields at NQF level 6.
• A minimum of 3 years’ experience in an Information Technology environment.
• Experience in desktop, network, server, and application support.
• Knowledge of GITO Guidelines, Minimum Information Security Standards, and related legislation.
• A valid driver’s license and willingness to work extended hours.
• Strong skills in service delivery innovation, client orientation, and people management.

How to Apply

Applications compliant with the “Directions to Applicants” above must be submitted online at the specified portal.