About the Role
The KwaZulu-Natal Department of Health is seeking a skilled and visionary individual for the role of Director: ICT Governance and Project Management based in Pietermaritzburg. This pivotal position is essential for leading the strategic direction of ICT governance within the department, ensuring that all ICT initiatives align with the broader health service delivery goals. As a leader in this role, you will directly contribute to enhancing the quality of healthcare services in your community, making a tangible difference in the lives of South Africans.
In this position, you will be tasked with developing and implementing comprehensive ICT governance frameworks, policies, and standards that comply with public sector requirements. Your leadership will also extend to managing the ICT Project Management Office (PMO), overseeing various ICT programs and projects to ensure they are delivered on time, within scope, and meeting quality standards. This role not only requires technical expertise but also a commitment to stakeholder engagement, enabling collaboration between internal departments and external entities in the health sector.
About the Department
The KwaZulu-Natal Department of Health is committed to delivering high-quality healthcare services to the people of the province. Its mission encompasses the promotion of health and well-being, the prevention of disease, and the provision of comprehensive healthcare services across all levels of society. Working within this department means being part of a team dedicated to improving health outcomes and ensuring access to essential services for everyone in the community.
The department plays a critical role in the public service landscape, focusing on implementing health policies and programs that are responsive to the needs of the population. By joining this team, you will contribute to meaningful initiatives that support the health and welfare of South Africans.
What You’ll Do
- Provide strategic leadership on ICT governance to align with departmental and national health priorities.
- Develop and implement ICT governance frameworks, policies, and standards.
- Establish and manage the ICT Project Management Office (PMO).
- Oversee ICT programs and projects to ensure timely and quality delivery.
- Manage the ICT project portfolio, ensuring optimal resource allocation.
- Ensure compliance with legislative and regulatory frameworks, including PFMA and POPIA.
- Lead ICT risk management and audit processes, implementing internal controls.
- Facilitate stakeholder engagement with internal business units and external stakeholders.
- Manage ICT governance and project budgets, supporting procurement processes.
- Lead and manage staff within the directorate, focusing on performance management and development.
- Be willing to travel across districts and health facilities as needed.
What You’ll Need
- Senior Certificate / Grade 12.
- Bachelor’s Degree in Information Technology, Computer Science, Information Systems, or a related field (NQF Level 7).
- A minimum of five (5) years’ experience at middle/senior management level.
- Proven experience in ICT Governance, PMO Management, and large-scale ICT project implementation.
- Proficiency in MS Office software applications.
- An unendorsed valid Code B driver’s license (Code 08).
- Certifications in PMP/PRINCE2, COBIT, ITIL, and CGEIT.
- Knowledge of PFMA, POPIA, DPSA CGICT Framework, King IV, and Public Sector regulations.
- Experience in the Public Sector and/or Health environment is advantageous.
How to Apply
All applications should be forwarded to the Chief Director: Human Resource Management Services, KZN Department of Health, Private Bag X9051, Pietermaritzburg, 3200 OR Hand delivered to: 330 Langalibalele Street, Natalia Building, Registry, Minus 1:1 North Tower.
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Requirements
Senior Certificate / Grade 12.Bachelor’s Degree in Information Technology, Computer Science, Information Systems, or related field (NQF Level 7); Five (5) years’ experience in middle/senior management level.
Proven experience in ICT Governance, PMO Management and Large-scale ICT project implementation.
Computer Literacy: MS Office Software Applications, Plus Unendorsed valid Code B driver’s license (Code 08).
Certifications in PMP/PRINCE2, COBIT, ITIL and CGEIT.
Knowledge of PFMA.
POPIA, DPSA CGICT Framework, King IV and Public Sector regulations.
Experience in the Public Sector and/or Health environment will be an added advantage.
NB: For the Pre-Entry Certificate for SMS, any individual may register for the course and complete such in anticipation of wishing to apply for an SMS post in future.
The course is available at the NSG under the name Certificate for entry into 174 the SMS and the full details can be sourced by following the link: https://www.
thensg.
gov.
za/training-courses/sms-pre-entry-programme.
Individuals who have completed the course already, and who are therefore in possession of a certificate are welcome to submit such, however it is not required that an applicant submit such when applying for the post prior to the closing date.
However, prior to an appointment being made to any SMS post, the appointee to such a post must have completed the pre-entry certificate and must be in possession of such prior to taking up the post.
All shortlisted candidates, including the SMS, shall undertake two pre-entry assessments.
One will be a practical exercise to determine a candidate’s suitability based on the post’s technical and generic requirements and the other must be and integrity (ethical conduct) assessment.
All shortlisted candidates for SMS posts will be subjected to a technical exercise and interview.
Following the technical exercise and interview, a maximum of three (3) SMS candidates will undergo psychometric assessment to assess cognitive capabilities, behavioural preferences, emotional intelligence and integrity.
NB: All shortlisted candidates will be required to submit proof of work experience endorsed and stamped by the employer/s prior to the date of the interview.
Knowledge, Skills, Training and Competencies: The incumbent of this post will report to the Chief Information Officer and will be responsible to provide strategic leadership and management of ICT governance, portfolio, programme, and project management within the KwaZulu-Natal Department of Health.
The role ensures that ICT initiatives support service delivery imperatives, improve patient care outcomes and comply with Public Sector governance, regulatory and audit requirements.
The ideal candidate must have: Strategic Capability and Leadership Ability to align ICT with health service delivery priorities Programme and Project Management Advanced capability in managing complex ICT programmes/ projects Financial Management Understanding of PFMA, budgeting and cost control Change Management Leading digital transformation and organisational change Knowledge Management Promoting data-driven decision making and information governance Service Delivery Innovation Driving eHealth and patient-centric digital services Problem Solving and Analysis Addressing complex ICT and service delivery challenges People Management and Empowerment Building and leading high-performing teams Client Orientation and Customer Focus Supporting clinicians and patients through ICT Solutions Communication Strong stakeholder engagement and reporting skills Honesty and Integrity Upholding ethical standards and governance principles Technical Competencies: ICT Governance framework (COBIT, ITIL & CGICT); ICT policy and SOP development; Project and Programme Management Methodologies ICT Risk Management and Compliance; Portfolio and Benefits Realisation Management and Digital Health Systems and eHealth initiatives.
Job Duties
Job Purpose: The successful candidate will be responsible for, amongst others: Provide strategic leadership on ICT governance and ensure alignment with departmental and national health priorities.Develop and implement ICT governance frameworks, policies, and standards in line with Public Sector requirements.
Establish and manage ICT Project Management Office (PMO).
Oversee ICT programmes and projects to ensure delivery within scope, time, cost and quality.
Manage the ICT project portfolio and ensure optimal allocation of resources.
Ensure compliance with legislative and regulatory frameworks including PFMA and POPIA.
Lead ICT risk management, audit processes, and implementation of internal controls.
Facilitate stakeholder engagement with internal business units and external stakeholders (e.
g.
National Department of Health, National Treasury, SITA).
Manage ICT governance and project budgets and support procurement processes.
Lead and manage staff within directorate, including performance management and development.
Willingness to travel across districts and health facilities.
