About the Role
The Department of Health is seeking an Administrative Officer: Support Services to join the dedicated team at Wesfleur Hospital in Cape Town. This role is vital for ensuring the smooth operation of essential support services, including transport, catering, and security, which directly impact patient care and operational efficiency. The successful candidate will not only supervise a diverse team but also engage in contract management, making a meaningful contribution to the healthcare system in the community.
This position is more than just a job; it’s an opportunity to be part of a public service team that prioritizes the health and well-being of the community. By overseeing critical support services, you will play a key role in maintaining the hospital’s standards and ensuring that patients receive the best care possible. Your efforts will help create a supportive environment that fosters healing and comfort for all who enter the facility.
About the Department
The Department of Health is committed to providing quality healthcare services to all South Africans. Its mission is to ensure access to health services while maintaining high standards of care and patient safety. Working within this department means being part of a larger movement towards improving public health outcomes and addressing the needs of the community, making each day at work impactful and fulfilling.
What You’ll Do
- Supervise and manage the Support Services Sections, including drivers, porters, and catering.
- Oversee contract management for services such as infection control and security.
- Assist in administrative duties and provide support to the supervisor and facility management.
- Implement and monitor adherence to the Ideal Hospital Framework and established norms and standards.
- Ensure effective communication and coordination within various service departments.
What You’ll Need
- A minimum of Grade 12/Senior Certificate.
- Relevant experience within a support services environment, particularly in contract management.
- A valid Code B/EB driver’s licence.
- Strong knowledge of Human Resource management, Fleet Management, and Labour Relations policies.
- Proficiency in Microsoft Office, especially Excel and Word.
- Excellent verbal and written communication skills.
- Ability to draft standard operating procedures and service level agreements.
How to Apply
Please refer to the application instructions below.
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Requirements
Minimum educational qualification: Grade 12/Senior Certificate.Experience: Appropriate experience within a support services environment and contract management.
Inherent requirements of the job: Valid (Code B/EB) drivers’ licence.
Competencies (knowledge/skills): Knowledge of Human Resource, Fleet Management, SCM procedures, Labour Relations policies and prescripts and Service Level Agreements in respect of Outsourced Services.
Good 218 communication skills, both verbal and written and computer skills (MS Office, Excel and Word).
Ability to draft and implement standard operating procedures as well as the ability to draft service level agreements and contracts.
Knowledge of the Treasury Regulations and Contract Management, PFMA, OHS and Public Service Acts as well as knowledge of Western Cape Government maintenance protocols.
Job Duties
Effective and efficient supervision of the Support Services Sections (Drivers, Porters, transport, telecommunication, linen and laundry, catering, workshop, grounds and security services).Responsible for Contract Management (Infection control, Grounds, Security Services).
Responsible for administrative duties and render assistance to the supervisor and the facility.
Ideal Hospital Framework, regulated norms & standards, etc.
) at the Hospital.
Support to the Assistant-Director: Support Services.
