Deputy Director: Chief Adjudicator – Pretoria – Gpaa

About the Role

The Government Pensions Administration Agency (GPAA) is seeking a dedicated individual for the position of Deputy Director: Chief Adjudicator based in the vibrant city of Pretoria. This role plays a crucial part in ensuring that the adjudication processes are managed effectively and efficiently, directly impacting the lives of pensioners and beneficiaries across South Africa. As a Deputy Director, you will lead a team committed to delivering exceptional service in the public sector, ensuring that every case is handled with the utmost care and professionalism.

In this pivotal position, you will oversee the preparation of cases for adjudication, review their merits, and manage the drafting of adjudication reports. The role not only requires keen analytical skills to evaluate cases but also demands strong leadership to motivate and guide your team. Your contributions will help shape the administration of pension benefits, enhancing the overall quality of service provided to South African citizens.

About the Department

The Government Pensions Administration Agency (GPAA) is responsible for the administration of government employee pension funds and related services. The agency’s mission is to ensure that pension benefits are managed and distributed fairly and effectively, providing financial security to public service employees upon retirement. Working at the GPAA means being part of a team that values integrity, service excellence, and the well-being of its beneficiaries, making a significant difference in the lives of many South Africans.

What You’ll Do

• Manage the adjudication process, ensuring cases are prepared and reviewed efficiently.
• Oversee the drafting of detailed adjudication reports and provide information to appeal panels.
• Develop and implement guidelines for Special Pensions adjudication processes.
• Conduct research on best practices in adjudication administration.
• Ensure compliance with GPAA strategic objectives and policies.
• Lead and manage a team, setting performance targets and monitoring outputs.
• Facilitate effective departmental communication and staff productivity.

What You’ll Need

• A relevant three-year bachelor’s degree or B Tech qualification in the Legal field.
• A minimum of six years of appropriate experience, including three years in a management role.
• Proficiency in Microsoft Office and strong computer literacy.
• Knowledge of Employee Benefits, PFMA, and the Special Pensions Act.
• Excellent analytical, financial management, and problem-solving skills.
• Strong communication, presentation, and organizational abilities.
• A customer-oriented attitude and an outgoing personality.

How to Apply

Please refer to the application instructions below to submit your application.