About the Role
The Department of Home Affairs is seeking a dedicated individual for the position of Deputy Director: Appeals, based at the Head Office in Tshwane. This role plays a vital part in the public service by overseeing the processing of Permanent Residence Permit (PRP) appeals. The successful candidate will contribute significantly to the community by ensuring that appeals are managed effectively and fairly, upholding the rights of applicants and maintaining the integrity of the immigration process.
As a Deputy Director, you will be responsible for managing the review of initial decisions and ensuring that all submissions are complete, accurate, and legally compliant. The role involves collaboration with various stakeholders, making it essential for someone who values teamwork and communication. Your efforts will directly impact the efficiency of the appeals process, fostering trust and transparency within the public service.
About the Department
The Department of Home Affairs is tasked with regulating immigration, managing citizenship, and providing services that ensure the safety and security of South African borders. Its mission is to facilitate a seamless immigration experience while upholding the rights of all individuals. Working within this department means contributing to a crucial aspect of national governance, where your efforts can help shape the lives of countless individuals seeking to establish their presence in South Africa.
What You’ll Do
- Manage the processing of Permanent Residence Permit appeals effectively and efficiently.
- Review initial decisions and ensure that all supporting documents are complete and accurate.
- Conduct thorough assessments to determine the validity of appeals and make informed decisions.
- Monitor deadlines and ensure that decisions are issued within prescribed timelines.
- Establish and maintain strong working relationships with stakeholders regarding the PRP appeals process.
- Implement effective risk management and compliance measures in line with legislative requirements.
- Oversee the management of human, physical, and financial resources within the unit.
- Coach and guide staff on best practices and adherence to regulatory requirements.
What You’ll Need
- An undergraduate qualification in Law, Public Management, or a related field at NQF level 6, recognized by SAQA.
- A minimum of 3 years’ experience at a Junior Management or Assistant Director level, particularly in law or immigration analysis.
- Strong knowledge of the Constitution of South Africa, Immigration Act, and Refugee Act.
- Understanding of relevant departmental policies, legislative frameworks, and international conventions.
- Proven skills in people management, service delivery innovation, and client orientation.
- Competence in financial management, project management, and effective communication.
- Willingness to travel and work extended hours as required.
How to Apply
Applications compliant with the “Directions to Applicants” above must be submitted online at the application portal listed below.
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Requirements
An undergraduate qualification in Law, Public Management, Public, Administration, Policing, Criminology, Forensics, Criminal Justice at NQF level 6 equivalent as recognized by SAQA.3 years’ experience at Junior Management/ Assistant Director Level in Law, analysis and interpretation of immigration information is required.
Knowledge of the Constitution of South Africa.
Knowledge and u021nderstanding of the Immigration Act and its regulations.
Knowledge of Refugee Act.
Knowledge of other Department’s policies, prescripts and practices.
Understanding of International Conventions and protocols.
Knowledge and understanding of Civil Aviation Organization.
Broad knowledge and understanding of PFMA and Treasury regulations.
Understanding of Public Service Act.
Understanding of another relevant legislative framework.
Knowledge and understanding of all departmental legislations and prescripts.
Knowledge and understanding of Public Service Prescripts and Legislations.
Willingness to travel and work extended hours.
Required skills and competencies: People Management and Empowerment.
Service Delivery Innovation.
Client Orientation and Customer Focus.
Manpower forecasting and planning.
Financial Management.
Honesty and integrity.
Project Management.
Communication.
Decision Making.
Influencing and Networking.
Problem Solving and Conflict management.
Business report Writing.
Research Methodology.
Presentation Skills.
Planning and Organising.
Strong Analytical Skills.
Computer Literacy.
Facilitation Skills.
Negotiation Skills.
Interpersonal Relations.
Job Duties
The successful candidate will be responsible for, amongst others, the following specific tasks: Manage the processing Permanent Residence Permit appeals.Ensure the effective management and handling of Permanent Residence Permit (PRP) appeals.
Manage the review initial decisions, supporting documents, and relevant casefiles.
Ensure and verify the completeness, accuracy, and legality of submitted.
appeals applications.
Manage and ensure that detailed assessments are conducted to determine whether a decision should be upheld, modified.
Monitor deadlines and ensure decisions are issued within prescribed timelines.
Establish and maintain good working relationship with all the relevant stakeholders regarding PRP appeals process.
Implement effective risk and compliance on the processing PRP appeals in line with the relevant legislative prescripts.
Ensure effective and efficient management of human, physical and financial resources within the Unit.
Coach and guide staff on best practices and compliance with regulatory requirements.
