About the Role
The Department of Information and Communication Technology is seeking a skilled Data Technologist: LAN and Desktop Support to join their Provincial Office in Mbombela (Nelspruit). This pivotal role involves providing comprehensive support for Local Area Networks (LAN) and Desktop Services, ensuring that all users have the technical resources they need to perform their duties effectively. The ideal candidate will have a strong background in IT service management and will contribute significantly to the public service by maintaining the integrity and efficiency of the department’s technology systems.
In this role, you will play an essential part in enhancing the technological landscape that supports government operations in the Mbombela area. Your expertise will not only assist in troubleshooting and hardware maintenance but also ensure compliance with security standards, ultimately benefiting the community by enabling effective public service delivery.
About the Department
The Department of Information and Communication Technology is dedicated to ensuring that South Africa’s public service is equipped with the best technological solutions available. With a mission to facilitate access to information and communication technologies, the department plays a crucial role in advancing the digital transformation of government services. Working here means being part of a team that is committed to fostering innovation and improving the efficiency of public service for all citizens.
What You’ll Do
- Provide Local Area Network (LAN) and Desktop Support services to all users
- Troubleshoot technical issues and provide effective solutions
- Perform hardware and software maintenance as needed
- Maintain security and compliance for server and network systems
- Support project initiatives and contribute to team objectives
- Assist in network and systems administration tasks
What You’ll Need
- A Senior Certificate / Grade 12 plus a National Diploma or Degree (NQF Level 6/7) in Information Technology as recognized by SAQA
- ITIL Foundation certification (ITIL Intermediate or Expert preferred)
- At least three years of experience in IT service management or LAN & Desktop Support
- Strong knowledge of ITSM frameworks, tools, and methodologies
- Excellent communication, leadership, and problem-solving skills
- Valid driver’s licence and experience with service management platforms (e.g., Service Now, Any Desk, BMC Remedy)
How to Apply
Please follow the application instructions below.
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