Client Service Officer – Gqeberha – Department Of Employment And Labour

About the Role

The Department of Employment and Labour is seeking dedicated individuals for the role of Client Service Officer: Public Employment Services in the vibrant city of Gqeberha. This position is pivotal in connecting job seekers with opportunities and supporting their journey into the workforce. By facilitating registration services on the Employment Services System for work-seekers and learning opportunities, you will play a significant role in enriching the lives of individuals in your community.

Located in various Labour Centres, including Gqeberha, KwaMaqoma, and eMaxesibeni, this job not only contributes to personal growth but also strengthens the overall economy by addressing unemployment. Your efforts in providing administrative support and employment counselling will have a lasting impact, helping to empower individuals and promote a thriving public service environment in South Africa.

About the Department

The Department of Employment and Labour is committed to fostering a fair, equitable, and productive labour market in South Africa. With a mission to ensure the protection and advancement of workers’ rights, the department plays a crucial role in shaping policies that enhance employment opportunities and support economic growth. Working here means being part of a team dedicated to making a real difference in the lives of South Africans.

What You’ll Do

• Render registration services for work-seekers and learning opportunities on the Employment Services System (ESSA).
• Refer work seekers to Employment Counselling services to provide tailored support.
• Provide administrative assistance in placing work seekers into job and learning opportunities.
• Handle general administrative duties to ensure efficient operations.
• Participate in advocacy sessions to promote awareness and understanding of employment services.

What You’ll Need

• A Grade 12/National Senior Certificate is essential.
• A valid driver’s licence will be an added advantage.
• Knowledge of departmental policies, labour legislation, and the Employment Services Act is required.
• Strong skills in computer literacy, communication, and interpersonal relations.
• Ability to solve problems, listen effectively, and demonstrate good telephone etiquette and interviewing skills.
• Capability to interpret legislation related to employment services.

How to Apply

Please refer to the application instructions provided below.