Client Service Officer – Free State – Department Of Employment And Labour

About the Role

Join the Department of Employment and Labour as a Client Service Officer at one of our Labour Centres in Bethlehem, Kroonstad, Phuthaditjhaba, or Zastron. This role is pivotal in supporting job seekers as they navigate their employment journey in South Africa. You will be at the frontline, providing essential registration services for work seekers, helping them access work and learning opportunities, and playing a vital role in community upliftment. Your contributions will directly impact the lives of individuals seeking to enhance their skills and improve their employability.

This position is not just a job; it’s an opportunity to make a difference in your community. By assisting in the placement of work seekers, you will help bridge the gap between unemployment and meaningful employment. Your efforts will support the government’s mission to provide equitable access to job opportunities, fostering economic growth and stability across our regions.

About the Department

The Department of Employment and Labour is dedicated to creating a fair and equitable labour market in South Africa. It strives to promote social justice and economic development through various initiatives aimed at improving working conditions, facilitating job creation, and supporting the rights of workers. By being part of this department, you will contribute to meaningful change and the welfare of South African citizens.

As a member of this department, you will be part of a motivated team that values integrity, inclusivity, and service excellence. Working here means being at the heart of efforts to empower individuals and strengthen communities, aligning with the broader goals of public service in our nation.

What You’ll Do

• Provide registration services for work-seekers using the Employment Services System of South Africa (ESSA).
• Facilitate the registration of work and learning opportunities.
• Refer job seekers to Employment Counselling services for additional support.
• Offer administrative assistance in placing work seekers in appropriate work and learning opportunities.
• Perform general administrative duties and participate in advocacy sessions when required.

What You’ll Need

• A Grade 12/Matric Certificate.
• Knowledge of data analytics and the ability to interpret information effectively.
• Familiarity with relevant regulations, laws, and departmental policies.
• Skills in service delivery innovation, stakeholder development, and project planning.
• Strong people management and facilitation skills.

How to Apply

Please refer to the application instructions below.