Administrative Officer – Cape Town – Department Of Education

About the Role

The Department of Education is looking for an Administrative Officer to join their team in Cape Town. This vital role is situated in a city known for its rich culture and commitment to education. As an Administrative Officer, you will play a key part in ensuring that the registration processes for candidates and examination centres run smoothly, which is essential for the educational landscape and community development in the Western Cape. Your contributions will directly affect how learners are registered and assessed, making a significant impact on their educational journey.

In this position, you will be responsible for updating registrations, verifying correctness, and overseeing the implementation of relevant policies. You will also manage the appointment of invigilators and handle various enquiries regarding examination processes. By ensuring these procedures are carried out efficiently, you will help uphold the standards of education and contribute to the overall mission of providing quality education to all learners in the region.

About the Department

The Department of Education in the Western Cape is dedicated to fostering and enhancing educational opportunities for all learners. Its mission is to provide a responsive, accountable, and effective education system that meets the needs of learners and communities across the province. Working in this department means being part of an organisation that values collaboration, innovation, and community engagement to improve educational outcomes and empower future generations.

What You’ll Do

• Execute the registration process for candidates and update all registrations as necessary
• Implement registration policies and verify the accuracy of registrations by district
• Manage the collating of application forms for examination and designated centres
• Allocate designated centres based on learner totals and communicate relevant information to districts
• Oversee the appointment of invigilators and ensure compliance with registration policies
• Address and resolve walk-in centre queries and complex examination-related enquiries
• Maintain the examination information system and issue results and confirmation letters
• Ensure accurate recordkeeping of all received cases and supervise staff daily
• Assist in planning and executing training for districts to enhance their capabilities

What You’ll Need

• An appropriate degree or diploma with 3 years of relevant experience in an Assessment and Examination or Educational environment, or a National Senior Certificate (or equivalent) with 6 years of relevant experience
• A valid driver’s licence (excluding code A/A1)
• Knowledge of examination and UMALUSI directives, client care, and relevant policies
• Proficiency in information management and examination databases
• Strong research, analytical, and communication skills, both verbal and written
• Excellent coordination and conflict resolution abilities, alongside numerical proficiency

How to Apply

Please submit your application before the closing date, as late applications will not be considered.