Assistant Director: Ui Operations – Emalahleni – Department Of Employment And Labour

About the Role

The Department of Employment and Labour is looking to fill the position of Assistant Director: UI Operations based in Emalahleni, Mpumalanga. This crucial role involves facilitating employer services within the province, ensuring that the Unemployment Insurance (UI) operations run smoothly to support those who are unemployed. By coordinating assessment, validation, and adjudication of claims, you will play a vital part in maintaining the integrity of the unemployment insurance system, which is essential for the well-being of the community.

Working in this role means making a significant impact on the lives of the citizens of Mpumalanga. Your efforts will ensure that individuals who rely on unemployment benefits receive the support they need during challenging times. This position not only provides a chance to advance your career in public service but also offers the satisfaction of contributing to the economic stability of the province.

About the Department

The Department of Employment and Labour is dedicated to creating a fair and productive labour market in South Africa. Its mission encompasses ensuring that all workers have access to their rights and benefits, fostering a conducive environment for employment, and enhancing the overall socio-economic landscape. Joining this department means being part of a team committed to enhancing the lives of South Africans through dedicated service and support.

What You’ll Do

• Facilitate employer services functions across the province.
• Coordinate the assessment, validation, and adjudication of unemployment claims.
• Oversee registry services, ensuring efficient management and operation.
• Manage local appeals and complaints related to unemployment insurance.
• Provide general support and manage resources effectively within the unit.

What You’ll Need

• An undergraduate qualification in Operations Management, Public Management, Business Administration, or related fields at NQF Level 6 as recognized by SAQA.
• A valid driver’s license.
• A minimum of four years of relevant experience, including two years in a functional operations role and two years in a supervisory capacity.
• Strong knowledge of the Unemployment Insurance Act, Treasury Regulations, and Public Service regulations.
• Proficiency in computer skills, report writing, time management, communication, customer relations, and supervisory skills.

How to Apply

Please refer to the application instructions below.