Assistant Director: Information Management – Cape Town – Western Cape Department Of Health

About the Role

The Western Cape Department of Health is seeking a dedicated individual for the position of Assistant Director: Information Management. This pivotal role is based at the Head Office in Cape Town. As part of the healthcare system, your work will directly impact the effective management of clinical systems across hospitals and clinics throughout the Western Cape. This role is essential not only for maintaining the integrity of patient data but also for ensuring healthcare professionals are equipped with the tools necessary to deliver quality care to the community.

In this position, you will collaborate with various stakeholders to manage and oversee the maintenance of clinical systems and electronic health records. Your efforts will contribute to enhancing the efficiency of healthcare delivery, ultimately supporting the health and well-being of South Africans. By ensuring that the clinical systems are updated and compliant with regulations, you play a crucial part in the public service sector.

About the Department

The Western Cape Department of Health is committed to providing comprehensive healthcare services to the residents of the province. Its mission revolves around promoting health, preventing illness, and providing high-quality healthcare services. Working within this department means being part of a vital mission that touches the lives of countless individuals and families, making a meaningful difference in the community.

As an employee of this department, you will join a diverse team of professionals who are passionate about public health and welfare. The department values collaboration, innovation, and continuous improvement, providing a stimulating environment where your contributions will be recognized and appreciated.

What You’ll Do

• Manage and control clinical systems across hospitals and clinics in the Western Cape.
• Oversee the maintenance of documentation, access control, and print management.
• Provide support for the Electronic Health Record and ensure compliance with regulatory changes.
• Liaise with hospital management, IT, and other stakeholders regarding clinical systems.
• Offer end-user support and resolve system issues for clinical applications.
• Update user manuals and clinical system procedures as necessary.
• Manage system changes and oversee testing processes with formal outcome reporting.
• Develop system release notices and ensure user awareness of changes.
• Identify training needs and provide training for users and core trainers.
• Assist with data quality assurance and manage compliance with system logs and reports.
• Drive business process re-engineering in clinical systems to enhance operational efficiency.
• Collaborate with finance and clinical documentation teams to ensure compliance with hospital policies.
• Support the development and administration of new clinical system modules.

What You’ll Need

• An appropriate 3-year National Diploma or Degree.
• Relevant experience in health facility administrative and clinical processes.
• Experience in primary health care facility systems.
• Proven experience in training and supporting users on clinical applications.
• A valid driver’s license and willingness to travel to various health institutions.
• Strong communication and interpersonal skills.
• Ability to work effectively in a team environment.
• Proficiency in data capturing and computer literacy, including MS Office and MS Project.
• Knowledge of health information systems within the Western Cape Department of Health and Wellness.
• Understanding of business process re-engineering and quality control processes.

How to Apply

Please submit your application before the closing date as late applications will not be considered.