Assistant Director: Information Communication – Polokwane – Department Of Information And Communication Technology

About the Role

The Department of Information and Communication Technology is seeking a dynamic and detail-oriented Assistant Director to join their Head Office in Polokwane. In this pivotal role, you will be responsible for managing ICT infrastructure services that are crucial for the daily operations of the department and ultimately benefit the community. Your expertise will ensure that computer systems, networks, and communication tools are functioning effectively, allowing public service employees to deliver their duties efficiently. Your contributions will play a significant part in shaping the technological landscape of government services in South Africa.

This role is particularly important as it directly impacts how the department interacts with and supports the public. By ensuring seamless access to ICT resources, you will enhance service delivery, making it easier for citizens to engage with government services. Your work will be central to maintaining a reliable and advanced technological environment in Polokwane, ultimately strengthening the bond between the government and the communities it serves.

About the Department

The Department of Information and Communication Technology is dedicated to advancing South Africa’s digital landscape. Its mission is to ensure that all government entities are equipped with robust and secure ICT infrastructure, allowing for effective communication and data management. Working in this department means contributing to a vision of a connected and informed society where technology serves as a catalyst for public service improvement. Every team member plays a vital role in fostering innovation and efficiency within government operations.

What You’ll Do

• Render ICT infrastructure services, including the installation and configuration of computers, laptops, and printers.
• Provide first-line support to users in collaboration with contracted service providers.
• Maintain computer equipment, servers, storage, and network devices, ensuring optimal functioning.
• Oversee new IT projects and manage the processing of orders and invoices for the directorate.
• Update and standardize software across the network, including antivirus management and patch installations.
• Manage and maintain network systems, including switches, routers, and security devices, ensuring robust connectivity.
• Develop and implement a Disaster Recovery Plan (DRP) to safeguard ICT assets.
• Maintain an electronic ICT asset register and oversee the disposal of redundant infrastructure.
• Offer guidance on budgeting for ICT services and manage the performance and development of unit staff.

What You’ll Need

• A Diploma or Bachelor’s Degree in Information Technology, Computer Science, Informatics, or a related field recognized by SAQA.
• A minimum of 3 years of supervisory experience in Information Communication & Technology Systems.
• A valid driver’s license (with exceptions for persons with disabilities).
• Strong knowledge of Microsoft Exchange, Office Suites, networks, and relevant legislation governing ICT in South Africa.
• Excellent problem-solving, decision-making, and communication skills.
• Proven ability in team leadership, financial management, and customer service.

How to Apply

Please submit your application before the closing date, as late applications will not be considered.