About the Role
The Western Cape Mobility Department is seeking an Administrative Officer: Knowledge and Information. This vital role is based in Cape Town, where you will contribute to enhancing the efficiency of public service through effective knowledge and information management. Your work will have a direct impact on the community, ensuring that services are delivered efficiently and that critical information is accessible, thereby supporting the goals of the Western Cape Government.
In this position, you will provide high-level administrative support to the Directorate and assist in stakeholder engagements. Your contributions will play a crucial role in ensuring compliance with important regulations such as the Promotion of Access to Information Act (PAIA) and the Protection of Personal Information Act (POPIA). This is more than just a job; it’s an opportunity to be part of a team that is committed to transforming public service delivery in South Africa.
About the Department
The Western Cape Mobility Department’s mission is to ensure the effective and efficient management of mobility-related services across the province. The department focuses on improving accessibility and mobility for all residents, which is essential for fostering economic growth and social integration. Working here means being part of a dedicated team that is passionate about enhancing public services and making a tangible difference in the lives of citizens.
What You’ll Do
- Provide support for knowledge and information management services.
- Render high-level administrative support to the Directorate.
- Assist in stakeholder engagement and interactions.
- Support personnel, financial, and supply chain management for the Sub-Directorate.
- Participate in compliance with PAIA and POPIA regulations through research and development.
What You’ll Need
- An appropriate 3-year tertiary qualification (National Diploma/B-Degree or equivalent qualification) at NQF level 6.
- A minimum of 1-year relevant administrative support experience in a knowledge and information management environment.
- Knowledge of public service procedures, processes, and systems.
- Proficiency in information systems that support knowledge management.
- Strong communication skills and the ability to work effectively under pressure.
How to Apply
All applications must be hand delivered at: 389 Sophie De Bruyn Street, Pretoria. To submit an application online, click the link under the post you wish to apply for.
Requirements
An appropriate 3-year tertiary qualification (National Diploma/B-Degree or equivalent qualification) at NQF level 6.; A minimum of 1-year relevant administrative support experience in a knowledge and information management working environment.
Competencies: Knowledge and working experience in the following: Management Strategy Framework; implement the DPSA Determination and Directive on the Implementation of Knowledge and Data Management in the Public Service of 2024; implement the DPSA Determination and Directive on the Implementation of Knowledge Management in the Public Service of 2025; implement the White Paper on Transforming Public Service Delivery, 1997 (Batho Pele White Paper); use information systems that support the management of knowledge and information relating to the line function; manage public service procedures, processes and systems; perform office administration and database management; manage information and records; perform administrative procedures and processes; use computer-based information systems; use relevant software packages and computer programmes effectively; Skills: perform numeracy and literacy functions; use computer systems effectively; communicate effectively in the required language; manage projects; perform accounting, finance and audit functions; conduct economic, financial and statistical analysis; perform legal administration; Other: communicate effectively; conduct basic research; analyse information; plan and organise activities; solve problems; deliver presentations; research and analyse documents; work effectively under pressure; work irregular hours when required; meet tight deadlines.
