Administration Clerk: Supervisor – Bloemfontein – Department Of Defence

About the Role

The Department of Defence is seeking an Administration Clerk: Supervisor at the 3 Military Hospital, located in the vibrant city of Bloemfontein. This vital role plays a crucial part in ensuring the smooth operation of medical records and administrative services within the hospital. The Administration Clerk will be responsible for managing medical records, providing reception services, and ensuring patients are referred correctly, all while contributing to the community’s healthcare needs.

By joining the Department of Defence, you will not only be part of a dedicated team but also have a direct impact on the lives of those in your community. Your work will help facilitate essential medical services and support the healthcare professionals who serve the public. This is an opportunity to engage in rewarding public service, where your skills can make a real difference in the lives of patients and staff alike.

About the Department

The Department of Defence operates with a mission to provide a professional and capable military force to ensure South Africa’s security and sovereignty. The department oversees various healthcare facilities, including the 3 Military Hospital, which provides comprehensive medical services to military personnel and their families. Working here means being part of a team committed to excellence in service delivery and making a meaningful contribution to the health and wellbeing of communities.

What You’ll Do

• Manage and maintain medical records, ensuring accurate capturing and scanning of documents.
• Provide comprehensive reception and secretarial services to support hospital operations.
• Ensure correct referral documentation is prepared for patients referred to other medical facilities.
• Address medical record queries from healthcare professionals and management.
• Compile and submit weekly and monthly statistics for internal management review.
• Retrieve medical records as requested by healthcare providers and management.
• Facilitate communication with medical authorities regarding patient records.
• Handle medical debt and invoice management to ensure financial accuracy.

What You’ll Need

• A minimum of Grade 12 (NQF Level 4) or an equivalent qualification.
• At least three years of experience in Patient Administration or a similar clerical role.
• Strong knowledge of clerical duties and practices.
• Proficiency in data capturing and computer operations, including statistical reporting.
• Familiarity with the legislative framework governing the Public Service.
• Excellent planning and organisation skills.
• Strong verbal and written communication abilities in one or more official languages.

How to Apply

Please refer to the application instructions below.