Administration Clerk – Rondebosch – Red Cross War Memorial Children’s Hospital

About the Role

The Red Cross War Memorial Children’s Hospital is actively seeking two dedicated Administration Clerks to join its vibrant team in Rondebosch, Cape Town. This vital role plays a crucial part in the hospital’s efforts to provide exceptional care to young patients and their families. As an Administration Clerk, you will be at the heart of the hospital’s operations, ensuring smooth processes for patient admissions, transfers, and discharges, while also maintaining accurate records and statistics for optimal service delivery. Your contributions will directly enhance the quality of care provided to the community, making a meaningful impact on the lives of children in need.

Working in this esteemed institution, you will be part of a supportive environment that values your skills and commitment to public service. The hospital is renowned for its dedication to children’s health and welfare, and your role will help uphold this legacy. With a focus on teamwork, you will collaborate with various departments, ensuring that every child receives the attention and care they deserve in a timely manner.

About the Department

The Red Cross War Memorial Children’s Hospital is a prominent institution within the Department of Health, dedicated to providing specialized medical care for children. Its mission is to promote health and well-being among the youth of South Africa, ensuring that every child has access to the necessary medical attention. Working here means being part of a team that is committed to excellence, compassion, and community service, contributing to the overall health of the nation’s children.

This department is focused on offering a range of pediatric services, from routine care to complex medical treatments. By joining this forward-thinking institution, you will not only enhance your administrative skills but also engage in meaningful work that positively affects countless families.

What You’ll Do

• Register patients on the Clinicom system to ensure accurate records
• Manage admissions, transfers, and discharges of in-patients effectively
• Maintain appointments and ward registers to streamline patient flow
• Compile patient statistics for reporting and analysis
• Handle telephonic and written enquiries with professionalism and care
• Support the Finance Component with accurate debtor assessments and data capturing
• Ensure proper management of foreign patients’ information

What You’ll Need

• A Senior Certificate (or equivalent) as the minimum educational qualification
• Experience with the Clinicom system in a ward or clinic administration setting
• Willingness to rotate and cover other areas as needed
• Knowledge of Hospital Fees Memorandum 18, UPFS, HIS, and Finance Instructions
• Strong sense of confidentiality and trustworthiness
• Ability to work effectively under pressure and without supervision
• Excellent client care skills

How to Apply

Please submit your application before the closing date as late applications will not be considered.