Administration Clerk: Admissions – Cape Town – Department Of Health

About the Role

The New Somerset Hospital is on the lookout for a dedicated Administration Clerk: Admissions who will play a vital role in ensuring that patients receive exceptional administrative support from the moment they arrive. Located in Cape Town, this position is crucial in the healthcare sector, as it directly impacts the quality of service patients receive in their time of need. By facilitating efficient patient admissions, you will contribute to the overall operation of this esteemed institution, ensuring that healthcare services are delivered smoothly and effectively.

In this role, you will be responsible for providing an efficient Patient Administration service at the Reception Point, adhering strictly to the Department of Health‘s policies. This position requires not only attention to detail but also a commitment to customer service excellence. Your work will ensure that patients are accurately assessed, registered, and billed, making a direct difference in their healthcare experience. This is more than just a job; it’s an opportunity to serve your community and support the public healthcare system in South Africa.

About the Department

The Department of Health is dedicated to promoting and ensuring the health and well-being of the South African public. Its mission encompasses a wide range of services, including patient care, health education, and disease prevention. Working within this department means being part of a team that is committed to improving health outcomes and providing quality healthcare services that are accessible to all citizens.

The New Somerset Hospital is a key player in this mission, providing comprehensive medical care and support to the community. Joining this team means contributing to a legacy of care and compassion that makes a real difference in people’s lives.

What You’ll Do

• Provide effective and efficient patient administration services at the reception point.
• Assess and register new patients, ensuring all relevant transactions are completed accurately in the Clinicom system.
• Manage patient accounts, including billing and means testing, in accordance with hospital policies.
• Maintain sound cash management practices and record keeping for state monies.
• Handle telephonic and in-person inquiries regarding patient information.
• Collaborate with supervisors, colleagues, and management to enhance service delivery.
• Perform filing, folder management, and various ad-hoc duties as required.

What You’ll Need

• A Senior Certificate or equivalent qualification.
• Relevant experience in patient administration within a hospital setting.
• Willingness to work 12-hour shifts, including nights, weekends, and public holidays.
• Flexibility to rotate within admissions components based on operational demands.
• Proficient computer skills, particularly in MS Word and Excel.
• Experience with Clinicom is advantageous.

How to Apply

Please submit your application before the closing date as late applications will not be considered.