Ui Claims Officer – Bellville & George – Department Of Employment And Labour

About the Role

The Department of Employment and Labour is looking for dedicated individuals to fill the role of UI Claims Officer across two Labour Centres in South Africa: Bellville and George. This position offers an exciting opportunity to contribute to the community by ensuring that unemployed individuals receive the support they need through the Unemployment Insurance Fund. Working in Bellville, a vibrant suburb of Cape Town, or in the charming coastal town of George, you will play a crucial role in the public service sector, directly impacting the lives of those seeking assistance during challenging times.

As a UI Claims Officer, you will be responsible for registering employers and verifying employee declarations, ensuring compliance with relevant legislation. This role is vital to helping the community access financial support and navigate the complexities of unemployment insurance. By joining this team, you are stepping into a position that not only offers personal growth but also contributes to the well-being and stability of fellow South Africans.

About the Department

The Department of Employment and Labour is dedicated to promoting fair labour practices, providing comprehensive services related to unemployment insurance, and ensuring that the rights of workers are protected. Its mission is to create an enabling environment for economic growth and social justice, which is essential for building a prosperous South Africa. Working here means being part of a team that is committed to making a difference in the lives of citizens and fostering a culture of compliance and support in the labour market.

What You’ll Do

• Register all employers and verify employee declarations as per relevant guidelines.
• Process approved claims for unemployment benefits within specified timeframes.
• Address inquiries related to processed claims and other relevant matters.
• Perform various administrative tasks within the claims section to support efficient operations.

What You’ll Need

• A Grade 12 or Senior Certificate is essential.
• 0 to 6 months of experience in a related field.
• Knowledge of the Unemployment Insurance Act and associated regulations.
• Strong verbal and written communication skills.
• Good listening skills and customer care abilities.

How to Apply

Please refer to the application instructions below for details on how to apply.