Senior Practitioner Employee Relations – Cape Town – Department Of Employment And Labour

Senior Practitioner Employee Relations at the Department of Employment and Labour in Cape Town, a rewarding government job in South Africa

Published 19 September 2026
Closing Date 5 October 2026
Type
Opportunity

About the Role

The Department of Employment and Labour is seeking a Senior Practitioner Employee Relations to join their team at the Provincial Office in Cape Town, Western Cape. In this vital role, you will play an essential part in fostering a fair and equitable workplace by addressing grievances and complaints from employees across the province. Your contributions will directly impact the quality of public service, ensuring that employee relations are managed effectively and that disputes are handled with integrity. This position is especially significant in enhancing the work environment for public servants, reflecting the commitment of the government to uphold the rights and well-being of its employees.

As a Senior Practitioner, you will not only analyze and resolve employee grievances but also represent the department in disputes referred to the General Public Service Sectoral Bargaining Council and the Commission for Conciliation, Mediation and Arbitration. Your expertise will help shape a supportive workplace culture, making this role a cornerstone of the department’s mission to maintain a harmonious public service in South Africa. The work you do will resonate through the lives of many public service employees, making this position both impactful and rewarding.

About the Department

The Department of Employment and Labour is dedicated to promoting fair labor practices and protecting the rights of workers throughout South Africa. With a mission to ensure that all employees are treated fairly and equitably, the department plays a crucial role in shaping labor relations, developing policies, and implementing programs that support both employers and employees. Working here means being part of a team that strives to create a supportive and fair working environment across the public service sector.

As a member of this department, you will engage in meaningful work that directly contributes to the well-being of employees, helps resolve workplace conflicts, and supports the overarching goals of social justice and equity in the labor market. This is an opportunity to make a difference in the lives of many while advancing your career in public service.

What You’ll Do

  • Conduct thorough investigations into employee grievances and complaints.
  • Draft charges and finalize misconduct cases within the department.
  • Represent the department in disputes at the General Public Service Sectoral Bargaining Council (GPSSBC) and the Commission for Conciliation, Mediation and Arbitration (CCMA).
  • Analyze trends and provide insights on employee relations issues.
  • Collaborate with various stakeholders to ensure compliance with labor laws and regulations.
  • Provide guidance and support in the implementation of employee relations policies.

What You’ll Need

  • An undergraduate qualification in Human Resources Management, Public Management, or Employee Relations at NQF level 6, recognized by SAQA.
  • A minimum of two years’ functional experience in an Employment Relations Management environment.
  • Knowledge of the Public Service Commission’s rules for dealing with grievances and complaints.
  • Familiarity with the Labour Relations Act (LRA), Employment Equity Act (EEA), and other relevant legislation.
  • Strong skills in negotiation, problem-solving, communication, and report writing.
  • A valid driver’s license is an advantage.

How to Apply

Please refer to the application instructions below.

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Requirements

An undergraduate qualification in Human Resources Management/ Public Management/ Employee Relations at NQF level 6 as recognised by SAQA.

Two (2) years’ must be functional experience in Employment Relations Management environment.

Driver’s license will be added as an advantage.

Knowledge: Public Service Commission’s rules for dealing with complaints and grievances, Public Service Coordinating Bargaining Council’s Resolutions, Interpretation of case law and trends in Labour Law, Public Finance Management Act (PFMA), Public Service Act (PSA), Labour Relations Act (LRA), Employment Equity Act (EEA), PSCBC and CCMA procedure.

Skills: Negotiation, People Management, Problem Solving, Presentation, Planning and Organising, Communication, Presentation, Computer Literacy, Report Writing.

Job Duties

Conduct and analyse all grievances and complaints received from employees in the province.

Draft charges and finalise all misconduct cases in the department.

Represent the department in all disputes referred to the General Public Service Sectoral Bargaining Council (GPSSBC) and the Commission for Conciliation, Mediation and Arbitration.

Salary

R413 001 per annum, plus 37% in lieu of benefits

How to Apply

[email protected] For Enquiries: Ms. K Fuller Tel No: (021) 441 8119