About the Role
The Department of Public Service and Administration is seeking a talented and dedicated Senior Personnel Practitioner to join their team at the Head Office in Cape Town. This integral role supports the coordination and administration of key audits, particularly the annual People Management and Transversal Matters Auditor General Audits. The successful candidate will play a vital part in ensuring that human resources processes align with departmental policies, contributing to the overall efficiency and effectiveness of public service in the Western Cape.
In this role, you will be responsible for addressing telephonic and written inquiries regarding service conditions and benefits, such as housing and pension administration. Your expertise will also be called upon to assist and advise on various transversal People Management issues, making a significant impact on the lives of employees across the region. Engaging with diverse institutions and fostering a culture of compliance and support underscores the importance of this position to the community and the public service sector.
About the Department
The Department of Public Service and Administration is committed to enhancing the quality of public service in South Africa. Its mission revolves around ensuring that the workforce is equipped, compliant, and responsive to the needs of the citizens it serves. By fostering a well-managed and accountable public sector, employees contribute to the continuous improvement of governmental operations and the delivery of essential services to the populace.
Working for this department means being part of a dynamic team dedicated to promoting representivity and affirmative action within the workplace. Employees are encouraged to engage in continuous learning and development, creating an environment that not only upholds the values of integrity and service but also prioritizes the growth of its personnel.
What You’ll Do
- Coordinate and administer annual audits related to People Management and Transversal Matters.
- Oversee the administration of HR Compliance Monitoring Tools and prepare quarterly responses for the Western Cape Audit Committee.
- Handle written and telephonic inquiries about service conditions and benefits.
- Assist in training and information dissemination on Transversal Employment Matters to various entities.
- Investigate and provide advice on grievances related to transversal People Management employment issues.
- Support line managers with various PM/HR matters, ensuring adherence to policies.
What You’ll Need
- An appropriate National Diploma (NQF 6) or equivalent in People Management or a related field.
- Relevant experience in People Management practices, including knowledge of conditions of service and benefits.
- A valid Code B/EB driver’s license and willingness to travel.
- Strong analytical skills to identify irregularities in People Management policies.
- Ability to work both independently and collaboratively within a team.
- Proficient in PERSAL and MS Office, with excellent verbal and written communication skills.
- Capacity to perform under pressure and handle multiple responsibilities.
How to Apply
Please submit your application before the closing date as late applications will not be considered.
Requirements
Minimum educational qualifications: An appropriate National Diploma (NQF 6) or equivalent in People Management (PM) or related field.Experience: Appropriate experience of People Management practices including all conditions of service and benefits and other transversal related functions.
Inherent requirement of the job: A valid Code B/EB drivers’ license and willingness to travel.
Competencies (knowledge/skills): Ability to identify irregularities in the application of People Management policies with the Department through analytical thinking.
Ability to function independently as well as in a team.
Computer Skills: extensive knowledge of PERSAL and MS Office packages.
Good Verbal and Written Communication and Interpersonal skills.
Ability to work under pressure.
Job Duties
Assist with the co-ordination and administration of the annual People Management and Transversal Matters Auditor General Audits for the Department.Responsible for the administration of the HR Compliance Monitoring Tools and preparation of quarterly response received from institutions, sub structures, regions and districts for the Western Cape Audit Committee.
Handle telephonic and written complaints and enquiries on service conditions and benefits such as housing and pension administration.
Assist with training and information on Transversal Employment Matters to various institutions/ districts/ regions and or sub structures.
Assist, investigate and advise on enquiries/ grievances related to transversal People Management (HR) employment matters.
Render advice and support to line managers on various PM/HR transversal matters.
