About the Role
The Office of the Chief Director: Metro Health Services is seeking a Senior Administrative Officer in Labour Relations to play a vital role in ensuring a harmonious work environment within the public sector. This position, based in Cape Town, is designed for individuals who are passionate about public service and want to contribute to the effective management of labour relations. As a Senior Administrative Officer, you will be at the forefront of addressing misconduct and grievance matters, implementing measures to prevent labour unrest, and providing critical support to the organisation in dispute resolution.
This role is not just about handling administrative tasks; it is about fostering a positive workplace culture and ensuring that employees feel supported and heard. By rendering advice on misconduct and grievance matters and conducting thorough investigations, you will directly impact the morale and productivity of your colleagues. Your efforts will help shape a more effective and collaborative work environment, ultimately serving the community better.
About the Department
The Office of the Chief Director: Metro Health Services is dedicated to safeguarding the health and well-being of the community. Its mission revolves around delivering high-quality health services while ensuring compliance with regulations and fostering a supportive workplace for all employees. By joining this department, you will become part of a team that is committed to public health and the betterment of society, making your work both meaningful and impactful.
What You’ll Do
- Manage misconduct and grievance matters effectively to ensure a fair workplace.
- Implement strategies to prevent labour unrest and maintain a positive work environment.
- Provide expert advice on various misconduct and grievance issues.
- Represent the employer in disputes, including disciplinary hearings and arbitrations.
- Conduct investigations into misconduct, queries, and disputes to ensure fair resolutions.
- Draft submissions for mandates and prepare documentation for conciliation and arbitration processes.
- Facilitate the effective functioning of the Institutional Management and Labour Committee (IMLC).
- Supervise employees and compile Labour Relations statistics for reporting.
- Deliver Labour Relations training to staff to enhance understanding and compliance.
What You’ll Need
- A minimum of a 3-year tertiary qualification in Labour Relations, Human Resource Management, Law, Public Administration, or Public Management.
- Relevant experience in Labour Relations within the public service context.
- A valid code EB driving license and willingness to travel within the Metro.
- Extensive knowledge of the Public Service Act, Labour Relations, and Human Resource Management.
- Proven computer literacy, particularly in MS Office applications.
- Strong skills in conflict management and familiarity with disciplinary procedures.
How to Apply
Please submit your application before the closing date as late applications will not be considered.
Requirements
Minimum educational qualification: An appropriate 3-year tertiary qualification (National Diploma/B-Degree) in Labour Relations / Human Resource Management/ Law / Public Administration / Public Management.Experience: Appropriate experience in Labour Relations within the Public Service context.
Inherent requirement of the job: A valid code EB driving license.
Willingness to travel within the Metro.
Competencies (knowledge/skills): Extensive knowledge of Public Service Act, Public Service Regulations, prescript, Labour Relations, Human Resource Management and Conflict Management.
Knowledge of appropriate labour legislation and of the relevant disciplinary and grievance procedures.
Proven computer literacy in MS Office.
Job Duties
Handle misconduct matters and grievances matters.Implement measures in order to prevent labour unrest.
Render advice on misconduct and grievance matters.
Render a support service and represent the employer in dispute matters.
Conduct investigations (misconduct, queries, and disputes).
Draft submissions for mandates and represent the employer in disciplinary hearings and arbitrations.
Assist with preliminary investigations and preparation for conciliations and arbitrations.
Facilitate the effective functioning of the IMLC and supervision of employees.
Compilation of 274 Labour Relations statistics and implementation of appropriate interventions.
Provide appropriate Labour Relations training to all employees.
