About the Role
The Department of Public Service and Administration is seeking a Senior Employee Relations Practitioner to join its dedicated team in Kugompo. This pivotal role is essential for fostering a harmonious workplace environment within the public service, where the well-being of employees is paramount. The Senior Employee Relations Practitioner will play a crucial role in managing and resolving workplace disputes, grievances, and misconduct cases, ensuring that the rights and responsibilities of employees are upheld. By facilitating effective communication and fair processes, this position significantly contributes to a positive workplace culture, ultimately serving the community and enhancing public service delivery.
Working in Kugompo, you will engage with a diverse range of stakeholders, from employees to management, ensuring that all employee relations matters are handled with care and professionalism. Your efforts will not only address immediate concerns but will also pave the way for a more transparent and equitable workplace, reinforcing the values of integrity and respect within the public service sector.
About the Department
The Department of Public Service and Administration is committed to promoting good governance, efficient public administration, and effective service delivery in South Africa. With a focus on establishing fair and equitable workplace policies, the department plays a vital role in advancing the interests of both employees and the public. By joining this dedicated team, you will contribute to meaningful change, helping to shape policies that support employees while ensuring compliance with relevant legislation and regulations.
Working within this department allows you to be part of a larger mission aimed at enhancing the efficiency and effectiveness of public service in South Africa. You will be empowered to make a difference in the lives of employees, fostering an environment that values transparency, fairness, and accountability.
What You’ll Do
- Provide administrative support to the Employee Relations Unit.
- Facilitate the handling of misconduct cases, grievances, and disputes.
- Compile monthly reports related to employee relations matters.
- Assist in the procurement process for employee relations needs.
- Ensure the application and implementation of disciplinary outcomes, arbitration awards, and court judgments.
- Capture cases accurately on the PERSAL system.
- Maintain the Employee Labour Relations database.
- Assist in implementing approved resolutions from relevant structures.
- Compile statistics on labour issues and investigate cases as needed.
- Coordinate appointments of Investigating Officers and maintain records of all employee relations cases.
What You’ll Need
- A National Diploma (NQF level 6) in Labour Relations or a relevant qualification recognized by SAQA.
- A minimum of two years’ experience in case and compliance management or a related field.
- A PERSAL introduction certificate.
- Knowledge of employee relations and public service legislation.
- Understanding of disciplinary codes, grievance procedures, mediation, and arbitration.
- Strong communication skills, both written and verbal.
- Excellent planning, organization, and report writing skills.
- Ability to work under pressure with limited supervision and as part of a team.
- Good interpersonal relations and conflict resolution skills.
- Competence in gathering and interpreting information and reports.
How to Apply
Please submit your application before the closing date as late applications will not be considered.
Requirements
A National Diploma (NQF level 6) in Labour Relations or relevant qualification as recognised by SAQA.A minimum of two (2) years’ experience in case and compliance management or relevant field.
PERSAL introduction certificate.
Knowledge of employee relations.
Knowledge of Public Service legislation and resolutions.
Knowledge of disciplinary code and procedures, grievance procedure, mediation and arbitration.
Knowledge and understanding of relevant policies and procedures.
Communication skills (written and verbal), planning and organisation skills, report writing skills, coordination skills, conflict resolution skills, interpretation and application of legislation, policies and resolutions, programme and project management skills and computer literacy.
Good interpersonal relations skills.
Ability to collect and interpret information and reports.
Ability to gather and analyse information.
Ability to interpret & apply relevant legislation, regulations, resolutions & policies.
Ability to work under pressure and work under limited supervision.
Ability to work independently and in a team.
Job Duties
To provide an administrative support for Employee Relation Unit.To facilitate the handling of Misconduct, grievances and Disputes lodged.
Responsible for compiling monthly reports for Employee Relations Unit.
To assist in procurement process for Employment Relations needs.
Ensuring application and implementation of the outcome of Discipline; Arbitration Awards and Labour Court Judgements.
Capturing cases on PERSAL.
Maintains Employee Labour Relations database.
Assist in the implementation of approved resolutions by relevant structures.
Compile statistics regarding labour issues, investigate cases and arrange appointments of Investigating Officers.
Keep statistics of all Employee Relations cases lodged with the component.
