Senior Administrative Officer: Research & Political – Umtata – Gpaa

About the Role

The Government Pension Administration Agency (GPAA) is seeking a dedicated Senior Administrative Officer: Research & Political to join its team in Umtata, with the potential to work across other locations such as Cape Town, Kimberley, Pietermaritzburg, Bisho, and Polokwane. This crucial role focuses on managing the research and verification processes for special pension beneficiaries, ensuring that the rights and needs of those who served South Africa during its liberation struggle are recognized and supported. By contributing to the administration of special pensions, you will play a vital part in enhancing the lives of veterans and their families, fostering a sense of community and dignity.

Working with the GPAA means being part of a mission to provide essential services that uphold the rights of our citizens. As a Senior Administrative Officer, you will engage with various stakeholders, including local political structures and civil society organizations, to validate information and support the outreach programs. This role not only demands administrative prowess but also offers the opportunity to make a meaningful impact in the lives of individuals who have dedicated their lives to the nation.

About the Department

The Government Pension Administration Agency is committed to delivering efficient and effective pension services to all eligible beneficiaries, ensuring compliance with legislation and government policies. The department’s mandate includes the administration of special pensions, which are vital for recognizing the sacrifices made by individuals during the liberation struggle. Working at the GPAA allows you to contribute to a fundamental aspect of social justice and public service in South Africa, ensuring that those entitled to benefits receive the support they deserve.

What You’ll Do

• Coordinate research activities related to the status determination of special pension beneficiaries.
• Develop and implement comprehensive research methodologies to standardize processes.
• Verify and validate information provided by applicants and through research initiatives.
• Liaise with relevant stakeholders, including political structures and civil society organizations, to gather historical information.
• Prepare and manage verification files, ensuring accuracy and proper documentation.
• Summarize research findings for adjudication and present reports on qualitative and quantitative data.
• Supervise and allocate tasks to staff, fostering a positive work environment and managing performance.
• Conduct outreach programs in collaboration with Parliamentary Constituency Officers to assist applicants and pensioners.

What You’ll Need

• A relevant 3-year National Diploma/Degree or equivalent with at least 360 credits (NQF 6).
• Minimum of three years’ experience in research and administration of special pensions, including two years in a supervisory role, or five years of relevant experience.
• Proficiency in Microsoft Office Suite and computer literacy.
• A valid driver’s license is essential.
• Knowledge of the Special Pension Act, Public Finance Management Act, and employee benefits.
• Strong analytical, organizational, and communication skills, with the ability to work effectively in a team.
• Understanding of South African politics and the retirement fund industry.

How to Apply

Please submit your application before the closing date as late applications will not be considered.