Registry Clerk – Pretoria – Department Of Public Service And Administration

About the Role

The Department of Public Service and Administration is seeking a dedicated Registry Clerk to join their team in Pretoria, Gauteng. In this vital role, you will contribute to the efficiency of public service operations by managing registry services and ensuring that all documentation is appropriately handled. The position not only supports the administrative framework of government but also plays a significant role in enhancing the experience of citizens who rely on these essential services.

As a Registry Clerk, you will be at the forefront of facilitating communication and service delivery within the department. Your responsibilities will involve managing incoming and outgoing correspondence, assisting clients at the registry counter, and maintaining accurate records. This role is crucial in ensuring that the public service runs smoothly, ultimately benefiting the community by providing timely and effective responses to their needs.

About the Department

The Department of Public Service and Administration is committed to creating a more efficient, effective, and responsive public service that meets the needs of South African citizens. Its mandate includes fostering a culture of excellence in service delivery, promoting accountability, and upholding the principles of transparency and integrity within the public sector. Working in this department means contributing to the greater good and being part of a team that strives to improve the lives of all South Africans.

What You’ll Do

• Manage operations to achieve planned outcomes and objectives.
• Provide counter services at the registry and assist clients with their inquiries.
• Handle all telephonic and other inquiries received by the department.
• Receive, register, and manage hand-delivered mail and files.
• Sort, register, and dispatch incoming and outgoing correspondence.
• Distribute notices and updates on registry issues effectively.
• Render an efficient filing and record management service.
• Open and close files according to the established record classification system.
• Conduct electronic and manual tracing and retrieval of documents and files.
• Operate office machines in relation to registry functions.
• Process documents for archiving and disposal, including electronic scanning of files.
• Compile lists of documents for archiving and submit them to the supervisor.
• Maintain accurate records for archived documents.

What You’ll Need

• A minimum of a Grade 12 Certificate.
• Knowledge of registry duties and practices, with the ability to capture data and operate a computer.
• Understanding of the legislative framework governing the Public Service.
• Familiarity with storage and retrieval procedures in a registry environment.
• Strong planning and organization skills.
• Proficiency in computer literacy, with good verbal and written communication skills.
• Excellent interpersonal relations and the ability to work effectively within a team.

How to Apply

Applications can be submitted by hand delivery during office hours to: 600 Lilian Ngoyi Street (formerly known as Van der Walt Street), Berea Park, Pretoria, 0002 or by email to [email protected].