Registry Clerk: Logistical Services – Pretoria – Department Of Public Service And Administration

About the Role

The Department of Public Service and Administration is seeking dedicated individuals for the role of Registry Clerk: Logistical Services. This position is based in Pretoria, with opportunities available at both the Regional Office and Head Office. As a Registry Clerk, you will play a vital role in ensuring the efficient management of documents and mail services within the department, contributing to the smooth operation of public service delivery. Your work will directly impact the community, facilitating communication and record-keeping essential for government functions.

In Pretoria, you will engage with various stakeholders, including internal clients and postal services, ensuring that all incoming and outgoing documents are processed efficiently. This role is essential not just for the department but for the citizens of South Africa, as it helps maintain the integrity and accessibility of public records. Your contributions will support transparency and accountability in public service, making a difference in the lives of many.

About the Department

The Department of Public Service and Administration is committed to enhancing the quality and efficiency of public services in South Africa. It works tirelessly to ensure that government operations are transparent, accountable, and responsive to the needs of the public. By joining this department, you will be part of a team that strives for excellence in service delivery, impacting the lives of citizens across the country.

Working here means being part of a dynamic environment that values innovation and collaboration. The department focuses on developing a skilled workforce that is equipped to meet the challenges of modern governance, making your role as a Registry Clerk a meaningful contribution to the public sector.

What You’ll Do

• Receive and manage mail from both the Post Office and internal clients.
• Open, stamp, sort, and record all mail in the register.
• Process parcels delivered by hand, ensuring accurate record-keeping.
• Provide courier services by packaging documents, addressing envelopes, and maintaining mail registers.
• File and retrieve files from both on-site and off-site storage, controlling access to documents.
• Perform indexing, scanning, and faxing of records as required.
• Assist with photocopying and other administrative tasks as directed by your supervisor.
• Register incoming invoices on the Reapatala invoice tracking system and follow up on outstanding files.
• Attend to client inquiries, offering support in the absence of your supervisor.

What You’ll Need

• A minimum of a National Senior Certificate/Grade 12.
• Completion of the Records Management course is a prerequisite.
• Knowledge of records/document management and mail procedures.
• Familiarity with the Information Act (PAIA) and the National Archives and Records Service Act (NARSA).
• Basic knowledge of electronic document and records management systems (EDRMS).
• Competency in planning, organizing, and communication (both verbal and written).
• Good problem-solving, customer care, and client orientation skills.
• Proficiency in computer literacy and telephone etiquette.
• Ability to work independently and as part of a team, demonstrating leadership attributes.

How to Apply

Please refer to the application instructions below.