Personnel Officer – Cape Town – Department Of Employment And Labour

About the Role

The Department of Employment and Labour is looking for a dedicated Personnel Officer to join their team at the Head Office in Cape Town. This vital position plays a key role in administering compensation for Occupational Injuries and Diseases (COID) claims. As a Personnel Officer, you will work closely with various stakeholders, including the Compensation Commissioner and healthcare providers, to ensure that employees receive the support they need when dealing with workplace injuries. Your contributions will not only impact the lives of individuals but also strengthen the overall public service in South Africa.

In this role, you will maintain the COIDA database and efficiently process COID claims using the Department of Employment and Labour’s online system. Your ability to handle both telephonic and written inquiries will be pivotal in providing excellent service. This position is essential for fostering a safe and compliant working environment, reflecting the government’s commitment to employee well-being and workplace safety.

About the Department

The Department of Employment and Labour is dedicated to promoting fair and equitable labour practices throughout South Africa. With a mission to enhance the quality of life for workers, it ensures compliance with labour laws and regulations while fostering a healthy working environment. Joining this esteemed department means being part of a team that strives to create a more just and equitable society, making your work not just a job, but a meaningful contribution to the community.

What You’ll Do

• Administer compensation for Occupational Injuries and Diseases claims.
• Liaise with stakeholders including the Compensation Commissioner and healthcare providers.
• Maintain and update the COIDA database.
• Process COID claims through the Department’s online system.
• Handle telephonic and written inquiries regarding claims and compensation.
• Process various allowances and deductions on the PERSAL system.
• Manage applications for foreign travel and sabbatical leave.

What You’ll Need

• A minimum educational qualification of a Senior Certificate (or equivalent).
• Appropriate experience in COIDA and the Basic Conditions of Employment Act.
• Experience with BAS system transaction processing is essential.
• Knowledge of the Public Service Act and Collective Agreements.
• Strong understanding of the COIDA and its administrative processes.
• Excellent verbal and written communication skills.
• Ability to manage high volumes of work and perform under pressure.
• Proficiency in PERSAL, MS Excel, MS Word, and Outlook.

How to Apply

Please refer to the application instructions below.