It Business Support Internship – Pretoria – Unemployment Insurance Fund

About the Role

The Unemployment Insurance Fund is excited to announce an internship opportunity for an IT Business Support position based in Pretoria. This role is designed for individuals who are passionate about technology and eager to support critical functions within the public service. As an intern, you will play a vital role in ensuring that technology systems run smoothly, providing desktop support and maintaining the functionality of essential equipment that aids in the delivery of services to the community.

By joining the Unemployment Insurance Fund, you will contribute to a department that is committed to providing financial assistance to unemployed individuals, ultimately supporting the economy and well-being of South Africans. This internship is not just a job; it’s an opportunity to make a difference in the lives of those who rely on the Fund during challenging times. Your contributions will help maintain technological efficiencies, ensuring that users can access vital services seamlessly.

About the Department

The Unemployment Insurance Fund operates under the Department of Employment and Labour, focusing on providing income support to unemployed workers. The mission of the Fund is to promote economic stability and assist individuals in returning to work through various support mechanisms. Working here means being part of a team dedicated to fostering a robust social safety net for all South Africans, making a meaningful impact in the community and the economy.

What You’ll Do

• Provide desktop support for various computer systems and technology equipment.
• Prepare hardware setups and ensure workstations are fully operational for users.
• Maintain technology equipment to ensure maximum accessibility and functionality.
• Assist in troubleshooting and resolving technical issues as they arise.
• Support the overall functioning of technology systems within the department.

What You’ll Need

• An undergraduate qualification in Information Technology, Computer Science, Information Systems, Informatics, or Computer Systems Engineering at NQF level 6 as recognized by SAQA.
• No previous internship experience in either the public or private sector is required.
• Knowledge of State Information Technology Agency (SITA) processes and infrastructure/network architecture design.
• Familiarity with the Electronic Communication Transaction Act and Minimum Information Security Standards (MISS).
• Strong communication skills, both written and verbal, along with analytical and problem-solving abilities.
• Proficiency in computer literacy, report writing, and effective planning and organizing skills.

How to Apply

Please refer to the application instructions provided below.