Internship: Operations Systems Support Services – Pretoria – Unemployment Insurance Fund

About the Role

The Unemployment Insurance Fund is offering an exciting internship position for aspiring individuals in Pretoria. This role focuses on Operations Systems Support Services and is vital for maintaining efficient user management on the operational system employed by the Fund. By joining this team, you will play a crucial part in supporting South Africans who rely on unemployment benefits, ensuring that they receive timely assistance during challenging times.

This internship provides an excellent opportunity for graduates interested in Operations Management, Computer Science, or Informatics to kickstart their careers in public service. Working in Pretoria, you will be part of a dedicated team, contributing to the ongoing improvement of services that directly impact the lives of many citizens across South Africa.

About the Department

The Unemployment Insurance Fund operates under the Department of Employment and Labour, with a mission to provide social protection to workers who become unemployed. It plays a critical role in the country’s social safety net, helping individuals maintain stability while they seek new employment opportunities. Working in this department means you will be part of a larger effort to uplift and support communities, making a tangible difference in people’s lives.

What You’ll Do

• Administer the registration of new users on the operational system.
• Maintain user management processes for effective system functionality.
• Respond to calls logged on the operational system, providing necessary support and solutions.

What You’ll Need

• An undergraduate qualification in Operations Management, Computer Science, or Informatics at NQF Level 6 as recognized by SAQA.
• No prior experience is required, but candidates should not have participated in any internship programme in public or private sectors.
• Knowledge of Operations Systems, Systems Development, and Database Management.
• Proficiency in report writing, computer literacy, and effective communication.
• Strong analytical skills, creativity, and problem-solving abilities.
• Excellent planning and organizing skills.

How to Apply

Please refer to the application instructions below.