About the Role
The Department Of Information and Communication Technology is seeking an ICT Specialist (Business Analyst) to join their team in Pretoria, Gauteng. This role plays a crucial part in shaping the future of ICT programmes and projects that directly impact the efficiencies and effectiveness within the public service. As a vital contributor to the department, you will have the opportunity to analyze business needs and develop solutions that enhance service delivery to the community, making a tangible difference in the lives of South Africans.
In this position, you will engage with various stakeholders to gather and document requirements, facilitate sessions, and ensure that all business processes align with departmental objectives. Your expertise will help bridge the gap between current systems and the desired outcomes, making it an exciting and impactful role for those passionate about technology and public service.
About the Department
The Department Of Information and Communication Technology is dedicated to advancing South Africa’s digital landscape. With a mission to implement innovative solutions that improve public sector performance, the department focuses on harnessing technology to streamline operations and enhance service delivery. Working here means being part of a team that drives progress and fosters a culture of continuous improvement, contributing to the overall development of the nation.
What You’ll Do
- Coordinate and manage business needs analysis for ICT programmes and projects.
- Prepare and conduct requirements elicitation sessions.
- Document and confirm user requirements and business processes.
- Map current (As-Is) and desired (To-Be) business processes.
- Conduct gap analysis and prepare business cases for systems development.
- Perform business impact analysis and stakeholder analysis.
- Evaluate existing ICT environments and recommend future state technologies.
- Develop and circulate Master Systems Plans for sign-off.
What You’ll Need
- A Grade 12 certificate and a National Diploma in Computer Science or Information Technology (NQF level 6).
- At least 3 years of supervisory experience in business case and requirement specification development.
- Knowledge of Business Process Re-engineering and Business System Analysis.
- Familiarity with Business Process Modelling and functional design principles.
- Proficient in computer literacy and communication skills.
- Strong organizational, planning, and teamwork abilities.
- A valid driver’s license.
How to Apply
Applications can be submitted by hand delivery during office hours to 20 Steve Biko Street, Agriculture Place, Arcadia, Pretoria, 0002 or by email.
Requirements
Applicants must be in possession of a Grade 12 certificate and a National Diploma in Computer Science / Information Technology (NQF level 6).Minimum of 3 years supervisory experience in business case and business requirement specification (BRS) development.
Job related knowledge: Business Process Re-engineering (6 SIGMA).
Business System Analysis.
Business Process Modelling (IDEF, BPEL, BPML).
Functional design and user requirement specifications (UML).
Business case development.
Basic finance and accounting.
Understanding of the Application Development Process (SDLC).
Working knowledge of BPM Toolsets such as Case Wise or 3 ARIS.
Job related skills: Computer literacy, good grooming and presentation skills, good telephone etiquette, Good organisational skills, good people skills, High level of reliability, Communication skills (verbal and written).
Team worker skills.
Facilitation skills.
Presentation skills.
Planning and organising skills.
Project Management skills.
Ability to work under pressure.
Teamwork.
A valid driver’s license.
Job Duties
Co-ordinate and manage the analysis of business needs, user requirements, objectives and goals for ICT programmes/projects within the agreed frameworks.Prepare for requirements elicitation.
Conduct JAD sessions.
Documents elicitation.
Review /confirm documented requirements.
Circulate document for formal sign-off.
Map business processes and audit business systems.
Map As-Is business processes.
Conduct Gap-Analysis.
Map To-Be business processes.
Review/Confirm documented processes.
Prepare business cases for systems development programmes/projects.
Understand Business objectives.
Conduct business impact analysis/stakeholder analysis.
Schedule initial briefing session with all relevant stakeholders.
Obtain High- Level functional requirements.
Understand High-Level Business processes.
Research/investigate solution options.
Obtain Financials.
Review/Confirm documented Business Case.
Circulate Business Case for sign-off.
Perform transversal business systems analysis.
Assess Requirements against Transversal System.
Assess organisational readiness.
Define transition requirements.
Prepare solution validation assessment.
Develop Master Systems/ICT Plans.
Conduct evaluation of existing ICT environment.
Perform Gap Analysis between current environments & desired departmental strategic vision.
Identify, evaluate & recommend future state technologies to modernize ICT environment.
Draft Master Systems Plan.
Review/Confirm MSP.
Circulate MSP for sign-off.
