Human Resource Clerk – Cape Town – Department Of Public Service And Administration

About the Role

The Department of Public Service and Administration is seeking dedicated individuals for the position of Human Resource Clerk, based in the vibrant city of Cape Town. This role is crucial for maintaining the integrity and efficiency of human resource functions within our provincial office. As a Human Resource Clerk, you will be at the heart of public service, directly contributing to the effective management of employee relations and administrative processes that support our community and enhance overall service delivery.

This is an exciting opportunity to engage with various stakeholders, manage correspondence, and ensure that disciplinary and grievance processes are handled smoothly and professionally. Your work will play a significant role in fostering a supportive work environment in the public sector, ultimately benefiting the citizens of Cape Town and the broader Western Cape region.

About the Department

The Department of Public Service and Administration is committed to promoting effective governance and public service excellence in South Africa. Its mission is to ensure that the public service is well-equipped to meet the needs of its citizens through efficient administration and human resource management. Working here means being part of a team that values integrity, accountability, and community service, making a tangible difference in the lives of South Africans.

What You’ll Do

• Receive and register disciplinary and grievance enquiries to facilitate prompt resolution.
• Process and finalise grievance and disciplinary enquiries in a timely manner.
• Manage incoming and outgoing correspondence efficiently.
• Administer the brought forward system and maintain personnel files.
• Draft and file correspondences to ensure accurate record-keeping.
• Deliver an effective phone service and assist with queries.
• Maintain a comprehensive database and filing system, ensuring easy document retrieval.

What You’ll Need

• A Grade 12 / Senior Certificate / NCV Level 4 or equivalent qualification recognized by SAQA.
• Relevant courses in human resources or administration will be advantageous.
• Proficiency in general computer skills, including MS Word, MS Excel, MS PowerPoint, and Outlook.
• Strong verbal and written communication skills.
• Excellent planning, organising, and administrative abilities.
• Demonstrated problem-solving skills and the ability to work under pressure.
• A customer-focused attitude with strong interpersonal skills.

How to Apply

Please submit your application before the closing date as late applications will not be considered.