About the Role
The Department of Public Service and Administration is seeking a dedicated professional for the role of Director: Organisational Efficiency, based in the vibrant city of Johannesburg. This pivotal position is designed for an individual who is passionate about enhancing operational effectiveness within the public sector. The Director will play a crucial role in implementing strategies that promote efficiency, improve service delivery, and foster a positive work environment for employees. By spearheading various improvement programs, this role directly contributes to the betterment of public services for communities across South Africa.
In this position, you will lead efforts to develop and monitor Standard Operating Procedures and Business Processes, ensuring that the department operates at its highest potential. Your work matters because it not only impacts the internal workings of the department but also enhances the public’s trust in government services. You will be at the forefront of initiatives that make a real difference in people’s lives, driving change and promoting a culture of excellence within the public service.
About the Department
The Department of Public Service and Administration is committed to ensuring that the public service operates with integrity, efficiency, and accountability. Its mission is to promote good governance, improve service delivery, and empower public servants to effectively meet the needs of the communities they serve. Working in this department means being part of a team that strives to implement reforms and innovate practices that enhance public administration, ultimately creating a more responsive and effective government.
What You’ll Do
- Manage and monitor the implementation of the Operations Strategy and Design within the department.
- Oversee the development of Standard Operating Procedures and Business Processes to streamline operations.
- Develop change management and communication strategies for smooth transitions.
- Initiate and manage Organisational Design projects to enhance departmental efficiency.
- Plan and implement Service Delivery Improvement programmes to optimize service provision.
- Oversee the implementation of Diversity Management programmes within the department.
- Assess the Service Delivery Model to identify and propose service improvements.
- Develop and implement the human resource strategy and Employment Equity Plans.
- Manage resources effectively, including human resources, finances, and assets.
What You’ll Need
- Matric plus an undergraduate qualification (NQF7) in Public Administration, Business Management, Human Resource Management, or a related field.
- A minimum of 5 years of relevant experience at a middle or senior managerial level in Organisational Development or a related field.
- Possession of the SMS Pre-Entry Certificate is required prior to appointment.
- Valid driver’s license is essential.
- Knowledge of relevant legislative frameworks, including the Public Service Act and Labour Relations Act.
- Strong competencies in strategic capability, people management, program/project management, and change management.
- Excellent written and verbal communication skills, with the ability to manage conflict effectively.
How to Apply
Please submit your application before the closing date as late applications will not be considered.
Requirements
Matric plus an undergraduate qualification (NQF7) in Public Administration / Business Management / Human Resource Management / Production/ Operations Management / Management Services as recognised by SAQA.A minimum of 5 years relevant experience at middle/ senior managerial level in Organisational Development / Service Delivery Improvement / Human Resource Planning & Systems environment or related field.
Possession of the SMS Pre-Entry Certificate (required prior to appointment).
Possession of a valid driver’s license.
Knowledge: Public Service Act and Regulations, Labour Relations Act of 1995, Occupational Health and Safety Act, Employment Equity Act, Basic Conditions of Employment Act, Public Finance Management Act and Treasury Regulations.
Job Evaluation and organisational design principles.
Certification as a Job Evaluation Analyst or Panel will be an added advantage.
Competencies: Strategic capability and Leadership, People Management and empowerment, Programme and Project Management, Financial Management and Change Management.
Problem solving and analysis, Client orientation and customer focus, Service Delivery Innovation.
Skills: Good written and verbal communication skills.
Planning, organising and execution skills.
Knowledge management.
Negotiation skills.
Change management.
Language proficiency and ability to manage conflict.
Job Duties
Manage and monitor the implementation of Operations Strategy and Design.Manage and monitor the development of Standard Operating Procedures and Business Process for the department.
Develop change management and communication strategies to ensure smooth transition of employees.
Initiate and manage Organisational Design.
Plan, implement, monitor and institutionalise Service Delivery Improvement programmes.
Manage the implementation of the Diversity Management programmes in the department.
Assess and analyse Service Delivery Model to identify service improvements by identifying resource and functional alignment inefficiencies.
Manage the development and implementation of human resource strategy and plan.
120 Manage the development and implementation of Employment Equity Plans.
Manage resources of the unit (human resources, finance, assets)
