About the Role
The Department of Information and Communication Technology is seeking a dedicated and skilled Director: Knowledge Management to join their team at the Head Office. This pivotal role is based in Pretoria, where the successful candidate will manage vital information and records management services that directly contribute to the efficiency and transparency of public service in South Africa. By overseeing the development and implementation of policies and standards, the Director will play a crucial part in fostering a culture of knowledge sharing and effective information governance that benefits the community at large.
This role significantly impacts the public service landscape, as it ensures the proper management of information technology services, including the essential ICT help-desk support and infrastructure. The Director will also lead the department’s digital transformation initiatives, which are vital in keeping pace with the rapid evolution of technology. This is an opportunity to make a difference in the public sector, enhancing how information is handled to protect personal data and improve service delivery.
About the Department
The Department of Information and Communication Technology is committed to advancing South Africa’s digital landscape. Its mission is to ensure that the nation harnesses the power of technology to improve government services and enhance citizen engagement. Working within this department means contributing to a transformative agenda that prioritizes transparency, accountability, and innovation, thus playing a meaningful role in the lives of South Africans.
What You’ll Do
- Manage all aspects of records and information management services, ensuring compliance with national standards.
- Develop, implement, and monitor policies and procedures for effective information governance.
- Oversee the provision of ICT services, including help-desk support and network infrastructure.
- Lead the department’s digital transformation efforts and manage business applications.
- Ensure compliance with the Promotion of Access to Information Act (PAIA) and the Protection of Personal Information Act (POPIA).
- Provide strategic oversight for administrative support services within the Directorate.
- Manage performance and resource allocation effectively to meet departmental goals.
What You’ll Need
- A Grade 12 certificate, along with a Bachelor’s Degree or Advanced Diploma (NQF level 7) in Knowledge Management, Information Science, Information Systems, or Computer Science.
- A minimum of five years’ relevant experience at a Middle/Senior Managerial level in a related field.
- A valid driver’s license is essential for this role.
- Successful completion of the Nyukela Public Service Senior Management Leadership Programme before final appointment.
- Strong strategic leadership and policy development skills, with proven experience in programme and financial management.
- Excellent communication and stakeholder management abilities.
How to Apply
Please submit your application before the closing date as late applications will not be considered.
Requirements
Grade 12 plus Bachelor’s Degree / Advanced Diploma (NQF level 7) in Knowledge Management/ Information Science/Information Systems/ Computer Science.A minimum of five (5) years’ relevant experience at Middle/Senior Managerial level in the related field.
A valid driver’s license.
Appointment is subject to the signing of a performance agreement and financial disclosure.
Successful completion of the Nyukela Public Service Senior Management Leadership Programme as endorsed by the National School of Government available as an online course on https://www.
thensg.
gov.
za/training-course/sms-pre-entry-programme/, prior to finalisation of an appointment Knowledge, Skills and Competencies: Strategic leadership; policy development; programme management; financial and people management; governance; risk management; stakeholder management; communication.
Job Duties
Manage information and records management services, including the development, implementation, monitoring and review of records and information management policies, standards and procedures.Manage information technology services, including ICT help-desk support, infrastructure and network support.
Ensure the development and implementation of ICT policies, standards, frameworks in line with DPSA requirements.
Oversee digital transformation, management of business applications, systems integration across the Department.
Provide strategic oversight of the Department’s compliance with PAIA and POPIA.
Ensure appropriate processes and controls for access to information, privacy and protection of personal information.
Manage the provision of administrative support services and ensure effective planning, resource management, performance management and compliance within the Directorate.
